Visit our Stairlift & Homelift Showrooms in Calne and Ferndown

What's New in Our Calne Showroom

We've just completed a refurbishment of our Calne showroom. The headline change: we removed an old spiral staircase and replaced it with a fully working through-floor home lift, so visitors can now ride a real home lift rather than just look at one standing still.

This means you can experience, first-hand, what it's actually like to travel in a Stiltz home lift such as the space it takes up, the ride, the doors, the controls, in a way that photos or brochures can't show you.

What You Can Try at Our Calne Showroom

Our Calne showroom is home to the widest range of models in the business, including two fully working home lifts you can ride.

Straight stairlifts (2): HomeGlide, Platinum Ergo Straight

Curved stairlifts (4): Otolift Smart Air, Platinum Ultimate, Flow X, Platinum Ergo Curve

Home lifts (3):

• Stiltz Duo Plus — fully working, ride it yourself
• Wessex VM through-floor lift — fully working, ride it yourself to take you from our ground floor to first floor
• Stiltz Trio Plus — static display model, for sizing and a visual idea of layout (does not travel)

Outdoor wheelchair step lift (1): SP500 — working model, demonstrated indoors

What You Can Try at Our Ferndown Showroom

Our Ferndown showroom was launched in 2025, ideally situated for visitors from south Wiltshire, Dorset, Hampshire and the south coast.

Straight stairlifts (1): HomeGlide

Curved stairlifts (3): Otolift Smart Air, Platinum Ultimate, Flow X

Home lifts (1):

• Stiltz Duo Plus — static display model, for sizing and a visual idea of layout (does not travel). A working model is available to try in our Calne showroom

This smaller selection of available lifts are our most popular models.  If you wish to try the other models, you are welcome to try them in our Calne Showroom.

Are you an Occupational Therapist looking to book a Showroom Visit for your client?

Occupational Therapists and Healthcare Professionals are warmly encouraged to bring their clients along for joint showroom visits. These appointments offer a valuable opportunity to explore stairlift and home lift options together in a comfortable, hands-on environment.

Being able to try out the lifts and see them in person helps clients feel more confident in their decisions, while Occupational Therapists can carry out practical assessments, discuss specific mobility needs, and ensure you find the best solution. 

Our experienced team will be on hand to provide expert guidance, answer any technical questions, and offer personalised advice for each individual case. Whether you're supporting someone with changing mobility or exploring future-proofing options, we're here to help make the entire process smooth and hassle-free for everyone. 

To arrange a joint showroom visit at either our Calne or Dorset showroom, simply contact our team.  

Frequently Asked Questions

Do I need to book an appointment to visit the showroom?

Yes. All showroom visits at both Calne and Ferndown are by appointment only, so you get dedicated one-to-one time with a stairlift expert rather than a self-guided browse.  This is to make sure a proper assessment is done in comfort without strangers around, where you might want to discuss your mobility needs with us confidentially.

Where are 1st Choice Stairlifts' showrooms?

We have two showrooms: our head office showroom in Calne, Wiltshire (25 Harris Road, Porte Marsh Industrial Estate, SN11 9PT) and our Dorset showroom in Ferndown (Unit E6, 9 Nimrod Way, Ferndown Industrial Estate, BH21 7UH).

What can I try in the showroom?

You can explore 10 different lift models across our two showrooms, including straight stairlifts, curved stairlifts, home lifts, and a step lift, including two fully working through-floor home lifts at our Calne showroom.

Can I see a working home lift, not just a display model?

Yes. Our Calne showroom has two fully working home lifts, including a through-floor home lift you can ride between floors, installed as part of our recent refurbishment. Our Ferndown office has a static model only, for a working model you'd need to visit our Calne showroom.

Can an Occupational Therapist attend the visit with me?

Yes, we actively encourage joint visits. OTs can carry out practical assessments and discuss mobility needs on-site while our team demonstrates the products.

Are the showrooms wheelchair accessible?

Yes, both showrooms have free disabled parking directly outside, level access with wide double doors, and accessible toilet facilities.

How long does a showroom visit take?

Most visits take around an hour. That gives enough time to go through the most suitable options, try the lifts, and ask questions without feeling rushed.

Should I have a home survey before or after visiting the showroom?

We generally recommend a home survey first, as this tells us exactly what will fit your staircase, so your showroom visit can focus only on the models that will actually work in your home. That said, you're always welcome to visit first if you'd prefer to see the options before a survey.

Can I bring a family member or carer with me?

Yes, and we'd encourage it. It's often useful to have someone else there to ask questions you might not think of, and to help compare how different models feel to use.

What should I bring to my visit?

Nothing is required, but photos of your staircase are genuinely useful if we haven't visited your home yet, as they help us show you the models most likely to suit your home.