If you’re the type of person who doesn’t want to leave anything to chance and prefers to know their covered, then our range of 1Care Service Agreements could be for you. For complete peace of mind, by being a contract customer, you can relax safe in the knowledge that we have a team of fully qualified, local engineers at your service.
Our maintenance contracts are designed to make sure your stairlift is working and in tip top condition. If you’ve had your stairlift installed by us, subject to your stairlifts age and condition we can offer a:
1Care Plus Contract which covers you for Repairs during office hours and an annual Service (so you’d pay extra for any parts and any out of office hours callouts if you needed any)
1Care Premium Contract which covers repairs in and out of office hours, parts and an annual service.
At time of order you can also take out our 1Care Premier Contract to extend your warranty up to 5 years to include repairs, an annual service each year and parts.
Call our Aftercare Department to discuss your personalised Maintenance Contract requirements on 01249 814528.
Please note that our maintenance contracts are subject to our standard warranty conditions so they do cover manufacturing defects but don’t cover things like accidental damage, misuse, flat batteries or normal wear and tear.