Service & Repair: 01249 814528
Sales: 01249 814528

Stairlift Maintenance and Service Contracts

To ensure that your lift is covered for any maintenance it may need, you can choose from our range of Stairlift Maintenance and Service Contracts.

Stairlift Maintenance contractsBy being a contract customer, you’ll be safe in the knowledge that we have a team of fully qualified, local engineers at your service around the clock, 365 days a year. All you need to do is pick the phone up and we’ll help you with our priority service.

Having an agreement in place protects you from unexpected repair bills. Our maintenance contracts are classed as a warranty, with the difference of also being covered for labour charges and parts. We also include an annual comprehensive service check.

Our Stairlift Maintenance and Service Agreements

Our stairlift maintenance contracts are designed to make sure your lift is in tip-top condition. They vary in price, meaning we will have an option that suits your budget. If you’ve had your lift installed by us, subject to its age and condition, we can offer:

Gold
Only available
at time of order or before your
warranty expires
  • Annual 25-point checklist service
  • 24 Hour emergency helpline
  • Priority Service
  • Call outs and labour during
    office hours (8:30am-5pm)
  • Call outs and labour out of
    office hours (24/7 365 days
    a year for urgent repairs)
  • Parts (excluding batteries
    and normal wear and tear)
Enquire
Silver
Annual renewal up
to 7 years old

  • Annual 25-point checklist service
  • 24 Hour emergency helpline
  • Priority Service
  • Call outs and labour during
    office hours (8:30am-5pm)
  • Call outs and labour out of
    office hours (24/7 365 days
    a year for urgent repairs)
  • Parts (excluding batteries
    and normal wear and tear)
Enquire
Bronze
Annual renewal up
to 10 years old

  • Annual 25-point checklist service
  • 24 Hour emergency helpline
  • Priority Service
  • Call outs and labour during
    office hours (8:30am-5pm)
  • Call outs and labour out of
    office hours (24/7 365 days
    a year for urgent repairs)*
  • Parts (excluding batteries
    and normal wear and tear)*
Enquire
* Bronze - Not included: available to do as pay as you go

All rental lifts are fully covered for the duration of the rental and includes servicing

Whilst our maintenance and service contracts are very comprehensive and cover normal manufacturing defects, they do not include accidental damage, misuse, flat batteries or excessive wear and tear.

We may offer service contracts on lifts we didn’t originally install but this is subject to a paid for inspection visit to assess the condition and age of the lift.

We also offer agreements on home lifts and through-floor lifts too, just call our aftercare team for a friendly chat to find out more.

Will you still look after my lift if I don’t have an agreement in place?

Yes. We offer a “pay as you go” option where you can book a visit if your product is in need of a repair, parts or a routine service. This is booked with us on an ad hoc basis.

Yes. We offer a “pay as you go” option where you can book a visit if your product is in need of a repair, parts or a routine service. This is booked with us on an ad hoc basis.

Our coverage area

We cover all of Wiltshire, Swindon, Bath, Bristol, and Dorset as well as parts of Somerset, Gloucestershire, Oxfordshire, Hampshire and Berkshire. For a full map of our coverage areas please click here.

Upgrading your lift

If your stairlift is beyond repair or it’s over 10 years old, you might want to consider upgrading your stairlift.  You can see our wide range of products we offer on our dedicated pages:

For more information about pricing see our article here.

Our Stairlift Maintenance and Servicing Contracts are not insurance backed, this enables us to give you a quicker service directly rather than going through a third party, avoiding unnecessary delays.


Download Our Aftercare Brochure

Contact us

To enquire about our Stairlift Maintenance and Service Contracts, please call our aftercare department on 01249 814528 . Our friendly team will be happy to help you. We are open from Monday-Friday (excluding bank holidays) 8:30am-5pm. You can also email us on [email protected].

Additionally, you can visit our dedicated repairs page for more information on breakdowns with your lift and how to book a repair callout.

If you’re in need of a one-time service, click here to visit our serving page.

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© 2010-2024. 1st Choice Stairlifts. All Rights Reserved. 1st Choice Stairlifts Limited | Registered Office: 25 Harris Road, Porte Marsh Industrial Estate, Calne, Wiltshire, SN11 9PT | Company Registration Number 05032057, Registered in England and Wales | VAT Registration: 826741124 | [email protected]

StairliftAdvisor

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