Stairlift RepairsAlthough stairlifts are designed to give you years of reliable service, as with any electrical/mechanical equipment it is possible that a fault may occur. This is why we offer comprehensive stairlift repairs.

Did you know that we can repair over 50 different makes and models dating back over the last 20+ years?  We’ll also even fix your lift even if it wasn’t us that originally installed it for you*.

Our trained independent stairlift engineers have a well equipped van stock with the most common used parts.  This is backed up with over 6000 parts and components based in our warehouse and of course, a wealth of experience in repairs and servicing.

Fast Stairlift Repairs & Call Out

We understand how important it is to your independent living and we prioritise any repairs to make sure we get your lift working quickly.  For any customers who’s lift is off completely, we usually get to you the same day, often within a few hours of receiving the call (although our record is getting an engineer at the front door before the customer hung up on the phone as we were very close by!) , dependent on our current schedule.

If you’ve bought a stair lift from us then it will come with a repair cover under it’s warranty.

Outside of this warranty period you can choose to take out a Service Agreement  or pay for one off repairs if and when they are required.

Our office hours are 8.30am to 5pm Monday through to Friday excluding public holidays.  Outside of these hours we operate an Emergency Stairlift Repair Service around the clock, 365 days a year.

Independent Stairlift Engineers at 1st Choice

Contact Us

For all repairs please call us on 01249 814528 and one of our friendly team will be happy to help you.  Out of office hours our stairlift engineers can be contacted directly for emergency repairs on 01249 479110.  For non urgent repairs or enquiries you can also email us on [email protected].

Our Coverage Area

We cover Wiltshire, Bath, Swindon, Bristol, Gloucestershire, Hampshire, Berkshire and parts of Oxfordshire.  For a full map of our coverage areas please click here to see the areas we cover.


If your stair lift is beyond repair or it’s over 10 years old, you might want to consider upgrading it.  Take a look at our product pages to see the latest models on offer.

*on models that have been installed by a reputable retailer or independent stairlift engineer, but not self installed.

Book an appointment 0800 019 2210