Although stairlifts are designed to give you years of reliable service, as with any electrical/mechanical equipment it is possible that a fault may occur. This is why we offer comprehensive stairlift repairs.
Did you know that we can repair over 40 different makes and models dating back over the last 20+ years? We’ll also even fix your lift even if it wasn’t us that originally installed it for you*.
Our trained stairlift engineers have a well equipped van stock with the most common used parts. This is backed up with over 6000 parts and components based in our warehouse and of course, a wealth of experience in repairs and servicing.
Fast Stairlift Repair Call Out
We know how important a stairlift is to your independent living and we prioritise any repairs to make sure we get your lift working quickly. For any customers who’s lift is off completely we usually get to you the same day often within a few hours of receiving the call (although our record is getting an engineer at the front door before the customer hung up on the phone as we were very close by!) , dependent on our current schedule.
If you’ve bought a stair lift from us then it will come with a warranty as standard. You’ll be given a warranty certificate detailing the warranty you have with us.
Outside of this warranty period you can choose to take out a 1Care Service Agreement or pay for one off repairs if and when they are required.
Our office hours are 8.30am to 5pm Monday through to Friday excluding public holidays. Out of these hours we operate an Emergency Stairlift Repair Service for evenings, weekends and bank holidays.
For all stairlift repairs please call us on 01249 814528 and one of our friendly team will be happy to help you. Out of office hours our engineer can be contacted directly for emergency repairs on 01249 479110.
*on models that have been installed by a qualified vendor or independent stairlift engineer and not self installed.