At 1st Choice Stairlifts we strive to give every customer a great customer experience
The best part of our job is giving people their independence back, keeping people safe on the stairs and having Happy Stairlift Customers. We collect Stairlift Reviews from our customers and constantly monitor the service that we provide to customers. We are pleased to report that the results that we receive are that customers would recommend 1st Choice Stairlifts and with the majority giving us a 5* Customer Service rating.
Which Trusted Trader Approved
We’re pleased to be an endorsed Which Trusted Trader too, having undergone their stringent checks and quality assessment to become approved
You can check out our reviews on their website and read more about our Which Trusted Traders Endorsement here
Call Lindsey in our Sales Department for more information on how you can benefit from our excellent service on 08000 19 22 10 or 01249 815312
Occupational Therapist Approved
We work alongside many Occupational Therapists both in private practice, Local Authorities and the NHS.
We work closely with Elaine Hollerhead who’s very unique in that she’s the only Occupational Therapist in the country who also a qualified Interior Designer. She is passionate about making functional fabulous integrating dignified and aesthetic solutions that reflect 21st Century aspirational living.
Elaine runs her own Design Consultancy “Designate” and offers privately funded Occupational Therapy Assessments. See how Elaine works with 1st Choice Stairlifts and what she has to say about us here
Members of the BHTA
We are members of the British Healthcare Trades Association (BHTA). As a member we commit to adhering to their Code of Practice, meaning that we are professional, ethical and have our customers’ best interests at heart. Here are just a few things that you expect from us a member of the BHTA:
- You will only ever be recommended a product if we believe that it suits a genuine need. We will never try to upsell you to something that we do not believe is necessary
- You will receive a high quality after-sales service from us. Our repairs and maintenance services are prompt as well as thorough
- You can expect clear guidance as well as advice and information when if comes to purchasing a lift. We aim to find the best option to suit your needs; we will never offer a ‘limited one-time only’ discount and never push for sales
- You will receive a full-assessment from us when evaluating your needs for a lift. We will measure you as well as your home, and ensure that a lift is suited to your needs and your lifestyle