At 1st Choice Stairlifts we are proud of our record in customer care and are always striving to exceed expectations.
We believe in providing the highest standards of products, service and workmanship to all our customers, and judge ourselves against our service promise that:
We ensure a high quality of service and installation through constant monitoring by Customer Satisfaction Surveys and Quality Checks.
Our customer procedures are in accordance with the requirements of the British Healthcare Trades Association (BHTA), of which we are full members and their Trading Standards Institute Approved Code of Practice. Our quality procedures are in line with our ISO9001 accreditation and we are inspected annually by an external auditor to ensure our compliance with the ISO quality standards.