Stairlifts in Wiltshire, installation, repairs and rentals

If the stairs are starting to feel like a problem at home in Wiltshire, you are not alone. It is something we speak to people about every day, whether it is for themselves, a parent, or someone they care for.

At 1st Choice Stairlifts, we help people across Wiltshire stay safe, comfortable and independent at home. We are based in Calne, Wiltshire, so you are dealing with a local company that knows the area well. Whether you need something urgently or you are simply exploring your options, we will take the time to understand your situation and guide you clearly, without pressure.

If you would prefer to speak to someone straight away, just give us a call and we will talk you through your options.

We regularly work across the whole county of Wiltshire, including Swindon, Chippenham, Calne, Salisbury, Trowbridge, Devizes and surrounding areas. Our engineers are based locally, which means we can respond quickly when you need us.

We have been trading for over 20 years, supporting thousands of customers, so you can feel confident you are dealing with a company you can trust.

Stairlift installation in Wiltshire

Every home is different, and the right stairlift depends on your staircase, your needs and what will work best for you long term.

We supply and install:

• Straight stairlifts for standard staircases
• Curved stairlifts designed to fit around turns and landings
• Home lifts, often chosen by wheelchair users or where people prefer an alternative to a stairlift
• New and reconditioned stairlifts
• Rental stairlifts for both short and long term use

As an independent company, we are not tied to one manufacturer. We recommend from a range of trusted brands to find the right solution for your home and your needs.

How quickly can you get a stairlift?

• Straight stairlifts can often be installed within a few days, sometimes next day depending on availability
• Curved stairlifts are made to measure and usually take around 2 to 5 weeks

If things are urgent, let us know and we will always do our best to prioritise you.

Not sure what you need?

If you are unsure what the right option is, the best place to start is a quick phone call with our team.

We will explain everything clearly, answer your questions and help you understand what might work best in your home.

If you would like to do some research first, you can read our guide on how much a stairlift costs to get a clearer idea before speaking to us.

We also offer a free home survey. One of our surveyors will visit, measure your staircase and provide a clear quote, with no pressure or obligation. Just give us a call on 01249 814528 to arrange.

Stairlift repairs in Wiltshire

If your stairlift has stopped working, getting it repaired quickly is important.

We carry out stairlift repairs on all major brands, including Stannah, Acorn, Handicare, Platinum, Access and Otolift, even if we did not install it.

You can read more about our stairlift repairs service if you need help quickly.

With engineers covering Wiltshire daily, we can often offer same day or next day repairs. We carry a wide range of parts, so many issues can be fixed on the first visit.

If your lift is completely out of action, we will prioritise your call and get to you as quickly as possible. Give us a call on 01249 814528 if your stairlift isn’t working and you need help.

Stairlift servicing and aftercare

Ongoing support is just as important as the installation itself.

We offer:

• Regular servicing
• Repairs and fault finding
• Service contracts where suitable
• Support for stairlifts we did not install

With a dedicated team behind us, you can rely on consistent, long term support when you need it.

Stairlift rentals in Wiltshire

Renting a stairlift can be a practical and flexible option, whether short term or long term.

You can read more about our stairlift rental options if you are considering this route.

We take care of installation and ongoing support. When the stairlift is no longer needed, removal is included, so there is nothing for you to worry about.

Stairlift servicing in Wiltshire

British Safety Standards recommend an annual service for every stairlift. Our qualified engineers carry out a thorough 25-point check on every visit, testing all safety features, checking battery condition, and re-tightening any fixings that have worked loose through normal use.

We service most makes and models across Wiltshire and the surrounding area, including stairlifts we did not originally install. If you hold one of our maintenance contracts, your annual service is included at no extra charge.

Stairlift removals

If a stairlift is no longer needed, we can remove it safely and efficiently.

Most removals are completed within around an hour, leaving everything safe and tidy.

Depending on the model and condition, we may be able to buy the stairlift back, or there may be a charge for removal.

Visit our Showroom

If you would like to see a stairlift in person, you are welcome to visit our showroom in Calne, Wiltshire. Come in for a coffee and a chat if you are able to so we can show you how easy a stairlift is to work. If you are based in the south of Wiltshire then we also have a showroom in Ferndown, Dorset too, which may be more convenient to get to.

This gives you the opportunity to try different models and speak to our team face to face before making a decision.

Help with Disabled Facilities Grants in Wiltshire

If you are applying for a Disabled Facilities Grant through Wiltshire Council or your local authority, we can help.

We regularly work with local authorities as well as private customers across Wiltshire, supporting people through the DFG process.

We can:

• carry out home surveys for grant applications
• provide detailed quotations
• work alongside your local authority and occupational therapist

If you are unsure how it works, just give us a call and we will talk you through it.

What our customers say

All of our Which Trusted Trader reviews are verified as genuine customers, and we also have a wide range of feedback on Google from people we have helped.

“Friendly, helpful and efficient from start to finish. The whole process was smooth and stress free.”

“Quick to respond when we needed a repair. Engineer was polite and got everything sorted on the first visit.”

“Great service, no pressure, and everything explained clearly. Would definitely recommend.”

You can read more of our customer reviews on our testimonials page.

Why choose 1st Choice Stairlifts in Wiltshire?

• Engineers based across Wiltshire
• Fast response for repairs and urgent enquiries
• Independent advice across trusted manufacturers
• No pressure, no hard selling
• Over 20 years trading as a company
• Which Trusted Trader endorsed company
• Members of the British Healthcare Trades Association
• Friendly, experienced team focused on doing things properly

We are a well established independent company, large enough to provide reliable aftercare, but small enough to treat people as individuals.

Ready to see whats possible in Wiltshire? – Speak to our team

If you are looking for a stairlift in Wiltshire or need help with an existing one, the best thing to do is give us a call today.

We will talk you through your options, answer your questions and help you decide what to do next.

Call us on 01249 814528 and speak to our team now, or fill in the form and we will get back to you. Our office is open Monday to Friday, 8:30am to 5pm.

Not sure if you should be making the call right now?  If you’re considering a stairlift but you’re just not sure if now is the right time for a stairlift, this article will help you decide, just click on the button below.

Areas We Cover

We are based in Calne and we cover this area and the whole of our home county of Wiltshire including Swindon, Chippenham, Marlborough, Salisbury, Bradford-on-Avon, Corsham, Trowbridge, Devizes, Melksham, Pewsey, Trowbridge, Warminster and the surrounding areas including Royal Wootton Bassett and Wroughton.

We also cover Hampshire, Dorset, Berkshire, Oxfordshire, Gloucestershire, Bath and North Somerset, Somerset and Bristol.  For more details check out our comprehensive areas we cover page.

Want to find out more about us?  You can meet our team of experts here.

Have you got questions about stairlifts?  We have a comprehensive knowledge base of your questions answered in our advice hub or videos from our team for you to take a look at too.

Your Stairlift Questions Answered in Wiltshire

How quickly can you fit a stairlift in Wiltshire?

Straight stairlifts are usually available from stock and can often be installed within a few days of your free home survey, sometimes sooner depending on availability. Curved stairlifts are made to measure and typically take 2 to 5 weeks from order to installation. If your situation is urgent, let us know when you call and we will do our best to prioritise you.

Do you repair stairlifts in Wiltshire that you did not install?

Yes. We repair most makes and models regardless of who installed them, including Stannah, Acorn, Handicare, Platinum, Access, and Otolift. Have your stairlift’s make and model to hand when you call and we will confirm whether we cover it. Callout charges start from £145 during office hours.

Can I try a stairlift before I buy in Wiltshire?

Yes. We have several stairlift models on display in our Calne showroom, including both straight and curved models. Call us on 01249 814528 to arrange a visit, there is no obligation and no pressure. Alternatively, if you live in the south of Wiltshire, we have a branch in Ferndown, Dorset with a showroom if it is more convenient for you. Just call 01202 873730 to arrange a visit there.

How much does a stairlift cost in Wiltshire?

Straight stairlifts start from around £2,150 new, with reconditioned models available from £1,200. Curved stairlifts start from around £4,500 as the rail is made to measure for your staircase. Rental is also available from £450 installation plus £50 per month for a straight staircase and Curved from £2,000 installation plus £100 per month. We give you a written quote on the spot during a free home survey, so there are no hidden costs.

Do I pay VAT on a stairlift in Wiltshire?

If you have a long-term or permanent health condition affecting your mobility, you will normally qualify for VAT exemption on your stairlift purchase or rental. This applies wherever you are in the UK. We will confirm your eligibility and handle the paperwork as part of your order. Prices do not include VAT.

Are you a local stairlift company or a national one?

We are an independent local company, not a national call centre operation. Our head office is in Calne, Wiltshire, and we have a second branch in Ferndown, Dorset. Our engineers are based locally across the areas we cover. That means when you call us, you are speaking to our own team, and when an engineer comes to your home, they are part of that same team.