Dorset & Hampshire Branch: 01202 873730
Head Office: 01249 814528

If getting up and down the stairs is becoming more difficult at home in Trowbridge or the surrounding area, we can help. It is something we speak to people about every day, whether for themselves, a parent, or someone they care for.
At 1st Choice Stairlifts, Trowbridge is one of our closest areas to home. Our head office is in Calne, just 30 minutes away, and we have engineers based in and covering the area regularly. That means fast response times and engineers who genuinely know the local area.
As an independent dealer, we are not tied to any single manufacturer. We find the right solution for your staircase and your home, with no pressure to go with any particular model.
Give us a call on 01249 814528 for a friendly, no-pressure chat.
As we are based in Calne, just 30 minutes from Trowbridge, we have:
Every home is different, and the right stairlift depends on your staircase, your needs, and what will work best for you long term. We supply and install:
Renting a stairlift can be a practical and flexible option, whether short term or long term.
You can read more about our stairlift rental options if you are considering this route.
We take care of installation and ongoing support. When the stairlift is no longer needed, removal is included, so there is nothing for you to worry about.
If you are not sure what the right option is, just give us a call. We will explain everything clearly, answer your questions, and help you work out what might suit your home best.
You can also arrange a free home survey. One of our surveyors will visit, measure your staircase, and give you a clear written quote on the spot. No pressure and no obligation. Just call us on 01249 814528 to arrange.
If your stairlift has stopped working, we can help. We repair most makes and models across Trowbridge and the surrounding area, including stairlifts we did not originally install. Our engineers carry the most common parts so many repairs are completed on the first visit.
We repair Stannah, Acorn, Handicare, Platinum, Access, Otolift and many other brands. Callout charges start from £145 during office hours. We will always give you a clear cost before carrying out any work. You can find out more about stairlift repairs here.
British Safety Standards recommend an annual service for every stairlift. Our engineers carry out a thorough 25-point check on every visit, testing all safety features, checking battery condition, and re-tightening any fixings. We service most makes and models across Trowbridge, including stairlifts we did not originally install.
If a stairlift is no longer needed, we can remove it safely and efficiently.
Most removals are completed within around an hour, leaving everything safe and tidy.
Depending on the model and condition, we may be able to buy the stairlift back, or there may be a charge for removal. Give us a call on 01249 814528 to
If you would like to see a stairlift in person, you are welcome to visit our showroom in Calne, Wiltshire, just a short drive away from Trowbridge. Come in for a coffee and a chat if you are able to so we can show you how easy a stairlift is to work.
We have a wide range of straight stairlifts and curved stairlifts available to try as well as a range of homelifts. To meet our team and test drive a stairlift give us a call on 01249 814528 to make an appointment.
If you are applying for a Disabled Facilities Grant through Wiltshire Council or your local authority, we can help.
We regularly work with local authorities as well as private customers across Wiltshire, supporting people through the DFG process.
We can:
If you are unsure how it works, just give us a call and we will talk you through it.
All of our Which Trusted Trader reviews are verified as genuine customers, and we also have a wide range of feedback on Google from people we have helped.
“Friendly, helpful and efficient from start to finish. The whole process was smooth and stress free.”
“Quick to respond when we needed a repair. Engineer was polite and got everything sorted on the first visit.”
“Great service, no pressure, and everything explained clearly. Would definitely recommend.”
You can read more of our customer reviews on our testimonials page.
Straight stairlifts are usually available from stock and can often be installed within a few days of your free home survey. Curved stairlifts are made to measure and typically take 2 to 5 weeks. If your situation is urgent, let us know when you call and we will do our best to help.
Straight stairlifts start from around £2,150 new, with reconditioned models available from £1,200. Curved stairlifts start from around £4,500 as the rail is made to measure for your staircase. Rental is also available — straight stairlift rental from £450 installation plus £50 per month, curved from £2,000 installation plus £100 per month. We give you a written quote on the spot during a free home survey, so there are no hidden costs.
Yes. We repair most makes and models regardless of who installed them. Have your stairlift’s make and model to hand when you call and we will confirm whether we cover it. Callout charges start from £145 during office hours.
Yes. We have many stairlift and homelift models on display in our Calne showroom, including straight and curved models. Trowbridge is just 30 minutes from our Calne showroom, perfect for a visit to try the models before you decide. Call us on 01249 814528 to arrange a visit, no obligation.
If you have a long-term or permanent health condition affecting your mobility, you will normally qualify for VAT exemption on your stairlift. We will confirm your eligibility and handle the paperwork as part of your order.
We are an independent local company with our head office in Calne, Wiltshire, and a second branch in Ferndown, Dorset. Our Calne head office is just 20 minutes from Trowbridge. When you call us, you are speaking to our own team, not a national call centre.

Give us a call for a friendly, no-pressure chat. We will talk you through your options and arrange a free home survey at a time that suits you. Our surveyor will visit, look at your stairs, and give you a written quote on the spot. No obligation at any stage.
Call us on 01249 814528 and speak to our team now, or fill in the form and we will get back to you. Our office is open Monday to Friday, 8:30am to 5pm.
Not sure if you should be making the call right now? If you’re considering a stairlift but you’re just not sure if now is the right time for a stairlift, this article will help you decide, just click on the button below.
We are based in Calne and we cover this area and the whole of our home county of Wiltshire including Swindon, Chippenham, Marlborough, Salisbury, Bradford-on-Avon, Corsham, Trowbridge, Devizes, Melksham, Pewsey, Trowbridge, Warminster and the surrounding areas including Royal Wootton Bassett and Wroughton.
We also cover Hampshire, Dorset, Berkshire, Oxfordshire, Gloucestershire, Bath and North Somerset, Somerset and Bristol. For more details check out our comprehensive areas we cover page.
Want to find out more about us? You can meet our team of experts here.
Have you got questions about stairlifts? We have a comprehensive knowledge base of your questions answered in our advice hub or videos from our team for you to take a look at too.
25 Harris Road, Porte Marsh Industrial Estate, Calne, Wiltshire, SN11 9PT
Showroom Open: Mon-Fri 08:30 to 17:00
Emergency Out of Hours Repairs: 365 days a year
Unit E6, 9 Nimrod Way, Ferndown Industrial Estate, Ferndown, Dorset, BH21 7UH
Showroom Open: Mon, Tues, Thurs 08.30 to 15.30, Friday 8:30 -13:00
**Please note we currently install and service stairlifts within our coverage area, click here to see our coverage area