Dorset & Hampshire Branch: 01202 873730
Head Office: 01249 814528

If getting up and down the stairs is becoming more difficult at home in Wareham, Swanage and the Purbeck area, you are not alone. It is something we speak to people about every day, whether it is for themselves, a parent, or someone they care for.
At 1st Choice Stairlifts, we cover Wareham, Swanage and the Purbeck area and the surrounding area through our Ferndown, Dorset office. We have engineers covering the Purbeck area and we are well placed to get to you across this part of Dorset.
As an independent dealer, we are not tied to any single manufacturer. We recommend from a range of trusted brands to find the right solution for your home, whether your staircase is straight, curved, narrow, or something a bit more unusual.
Give us a call on 01202 873730 for a friendly, no-pressure chat.
Through our Ferndown office, we have:
We supply and install the full range of stairlift types:
If you are not sure what the right option is, just give us a call. We will explain everything clearly, answer your questions, and help you work out what suits your home best.
You can also arrange a free home survey. One of our surveyors will visit, measure your staircase, and give you a clear written quote on the spot. No pressure and no obligation. Just call us on 01202 873730 to arrange.
If your stairlift has stopped working, we can help. We repair most makes and models across Wareham and Swanage and the surrounding area including Stannah, Acorn, Handicare, Platinum, Access and Otolift – even if we did not install it.
Our engineers carry the most common parts so many repairs are completed on the first visit. Callout charges start from £145 during office hours. We will always give you a clear cost before carrying out any work.
British Safety Standards recommend an annual service for every stairlift. Our engineers carry out a thorough 25-point check on every visit covering all safety features, battery condition, and mechanical components. We service most makes and models across Wareham and Swanage, including stairlifts we did not originally install.
If a stairlift is no longer needed, we can safely remove it for you.
Most removals are completed within around an hour. We will leave everything safe and tidy, and take the stairlift away.
Depending on the model and condition, we may be able to buy the stairlift back, or there may be a charge for removal.

If you’d like to find out more about our range of stairlifts and homelifts, why not book a showroom visit. We have showrooms in Calne and Ferndown where you can have a dedicated staff member help to show you the products available and what may best suit you and your stairs.
If you are applying for a Disabled Facilities Grant through New Forest Council or your local council, we can help.
We regularly work with local authorities as well as private customers across Wareham, Swanage, Purbeck and the surrounding areas, supporting people through the DFG process.
We can:
All of our Which Trusted Trader reviews are verified as genuine customers, and we also have a wide range of feedback on Google from people we have helped.
“Friendly, helpful and efficient from start to finish. The whole process was smooth and stress free.”
“Quick to respond when we needed a repair. Engineer was polite and got everything sorted on the first visit.”
“Great service, no pressure, and everything explained clearly. Would definitely recommend.”
You can read more of our customer reviews on our testimonials page.
If you are unsure how it works, just give us a call and we will talk you through it.
We are a well established independent company, large enough to provide reliable aftercare, but small enough to treat people as individuals.

Give us a call for a friendly, no-pressure chat. We will talk you through your options and arrange a free home survey at a time that suits you. Our surveyor will visit, look at your stairs, and give you a written quote on the spot. No obligation at any stage.
Monday to Friday, 8:30am to 5pm
Call us on 01202 873730 and speak to our team now, or fill in the form and we will get back to you.
Not sure if you should be making the call right now? If you’re considering a stairlift but you’re just not sure if now is the right time for a stairlift, this article will help you decide, just click on the button below.
We are based in Calne and Ferndown and cover most of Dorset, including Bournemouth, Poole, Christchurch, Wimborne, Swanage and Wareham, and Shaftesbury and Gillingham and surrounding areas.
We also cover Wiltshire, Hampshire, Berkshire, Oxfordshire, Gloucestershire, Bath and North Somerset, Somerset and Bristol. For more details check out our comprehensive areas we cover page.
Want to find out more about us? You can meet our team of experts here.
Have you got questions about stairlifts? We have comprehensive advice and guides answering your questions about stairlifts in our Knowledge Centre or watch our videos presented by our fun team to help guide you with everything you need to know about stairlifts.
Straight stairlifts are usually available from stock and can often be installed within a few days of your free home survey. Curved stairlifts are made to measure and typically take 3 to 5 weeks. If your situation is urgent, let us know when you call.
Straight stairlifts start from around £2,150 new, with reconditioned models available from £1,200. Curved stairlifts start from around £4,500 as the rail is made to measure. Rental is also available — straight stairlift rental from £450 installation plus £50 per month, curved from £2,000 installation plus £100 per month. We give you a written quote on the spot during a free home survey, so there are no hidden costs.
Yes. We repair most makes and models regardless of who installed them. Have your stairlift’s make and model to hand when you call and we will confirm whether we cover it. Callout charges start from £145 during office hours.
Yes. We have many stairlift and homelift models on display in our Ferndown showroom, including straight and curved models. Wareham and Swanage are around 30 minutes from our Ferndown office. Our Calne showroom is around an hour away, call us and we can discuss the best way to help or to book an appointment. Call us on 01249 814528 to arrange a visit, no obligation.
If you have a long-term or permanent health condition affecting your mobility, you will normally qualify for VAT exemption on your stairlift. We will confirm your eligibility and handle the paperwork as part of your order.
Are you a local company or a national one?
We are an independent local company with our head office in Calne, Wiltshire, and a second branch in Ferndown, Dorset. We cover Wareham and Swanage through our Ferndown, Dorset office. When you call us, you are speaking to our own team, not a national call centre.
25 Harris Road, Porte Marsh Industrial Estate, Calne, Wiltshire, SN11 9PT
Showroom Open: Mon-Fri 08:30 to 17:00
Emergency Out of Hours Repairs: 365 days a year
Unit E6, 9 Nimrod Way, Ferndown Industrial Estate, Ferndown, Dorset, BH21 7UH
Showroom Open: Mon, Tues, Thurs 08.30 to 15.30, Friday 8:30 -13:00
**Please note we currently install and service stairlifts within our coverage area, click here to see our coverage area