Talk with our experts today, call for a friendly chat on
Dorset & Hampshire Branch: 01202 873730
Head Office: 01249 814528
Talk with our experts today, call for a friendly chat on
Dorset & Hampshire Branch: 01202 873730
Head Office: 01249 814528
Stay safe and independent at home with a professionally installed stairlift. Local engineers serving New Milton, Lymington and The New Forest.
If getting up and down the stairs is becoming more difficult at home in New Milton, Lymington and the New Forest area, you are not alone. It is something we speak to people about every day whether it is for themselves, a parent, or someone they care for.
At 1st Choice Stairlifts, we cover New Milton, Lymington and the New Forest area and the surrounding area through our Ferndown, Dorset office. The New Forest coast is a beautiful part of the world and we cover it well, with engineers who can reach New Milton, Lymington, Milford on Sea and the surrounding area.
As an independent dealer, we are not tied to any single manufacturer. We recommend from a range of trusted brands to find the right solution for your home whether your staircase is straight, curved, narrow, or something a bit more unusual.
Give us a call on 01202 873730 for a friendly, no-pressure chat.
Through our Ferndown office, we have:
We supply and install the full range of stairlift types:
If you are not sure what the right option is, just give us a call. We will explain everything clearly, answer your questions, and help you work out what suits your home best.
If you would like to do some research first, you can read our guide on how much a stairlift costs to get a clearer idea before speaking to us.
You can also arrange a free home survey. One of our surveyors will visit, measure your staircase, and give you a clear written quote on the spot. No pressure and no obligation. Just call us on 01202 873730 to arrange.
If your stairlift has stopped working, we can help. We repair most makes and models across New Milton and Lymington and the surrounding area including Stannah, Acorn, Handicare, Platinum, Access and Otolift, even if we did not install it.
Our engineers carry the most common parts so many repairs are completed on the first visit. Callout charges start from £145 during office hours. We will always give you a clear cost before carrying out any work. check out our stairlift servicing page.
British Safety Standards recommend an annual service for every stairlift. Our engineers carry out a thorough 25-point check on every visit covering all safety features, battery condition, and mechanical components. We service most makes and models across New Milton and Lymington, including stairlifts we did not originally install. check out our stairlift repairs page.
If a stairlift is no longer needed, we can remove it safely and efficiently.
Most removals are completed within around an hour, leaving everything safe and tidy.
Depending on the model and condition, we may be able to buy the stairlift back, or there may be a charge for removal.
If you would like to see a stairlift in person before making a decision, you are welcome to visit our showroom in Ferndown, Dorset.
Being just a short distance from New Milton and Lymington, this gives you the opportunity to try different models and speak to our team face to face before making a decision.
If you are applying for a Disabled Facilities Grant in New Milton and Lymington or the wider postcode area, we can help guide you through the process.
Depending on your exact location, DFG applications may be managed by different local authorities, including Bournemouth, Christchurch and Poole Council, Dorset Council and in some areas New Forest District Council.
These applications are typically handled by the council, working with occupational therapists and technical teams to assess what is needed.
We regularly support customers alongside this process, including:
If you are unsure which council applies to your property or how the process works, just give us a call on 01202 873730 and we will talk you through it clearly.
All of our Which Trusted Trader reviews are verified as genuine customers, and we also have a wide range of feedback on Google from people we have helped.
“Local, reliable and quick to respond. It made a big difference knowing they were based nearby.”
“Very professional service from start to finish. Everything was explained clearly.”
“Friendly, efficient and no pressure at all. Would definitely recommend.”
You can read more of our customer reviews on our testimonials page.
We are a well established independent company, large enough to provide reliable aftercare, but small enough to treat people as individuals.
Straight stairlifts are usually available from stock and can often be installed within a few days of your free home survey. Curved stairlifts are made to measure and typically take 3 to 5 weeks. If your situation is urgent, let us know when you call.
Straight stairlifts start from around £2,150 new, with reconditioned models available from £1,200. Curved stairlifts start from around £4,500 as the rail is made to measure. Rental is also available: straight stairlift rental from £450 installation plus £50 per month, curved from £2,000 installation plus £100 per month. We give you a written quote on the spot during a free home survey, so there are no hidden costs.
Yes. We repair most makes and models regardless of who installed them. Have your stairlift’s make and model to hand when you call and we will confirm whether we cover it. Callout charges start from £145 during office hours.
Yes. We have many stairlift and homelift models on display in our Ferndown showroom, including straight and curved models. Call us on 01202 873730 to arrange a visit, no obligation.
If you have a long-term or permanent health condition affecting your mobility, you will normally qualify for VAT exemption on your stairlift. We will confirm your eligibility and handle the paperwork as part of your order.
We are an independent local company with our head office in Calne, Wiltshire, and a second branch in Ferndown, Dorset. We cover New Milton and Lymington through our Ferndown, Dorset office. When you call us, you are speaking to our own team, not a national call centre.
Give us a call for a friendly, no-pressure chat. We will talk you through your options and arrange a free home survey at a time that suits you. Our surveyor will visit, look at your stairs, and give you a written quote on the spot. No obligation at any stage.
01202 873730
Monday to Friday, 8:30am to 5pm
Not sure if you should be making the call right now? If you’re considering a stairlift but you’re just not sure if now is the right time for a stairlift, this article will help you decide, just click on the button below.
We are based in Calne and Ferndown and cover most of Hampshire including Southampton , Portsmouth, Southsea and the Portsmouth area, Winchester, Andover and the Test Valley, Basingstoke and North Hampshire, Fareham, Gosport and the Solent coast, Eastleigh and Chandler’s Ford, Romsey and the Test Valley, Havant, Waterlooville and South East Hampshire, Ringwood and the New Forest, New Milton, Lymington and the New Forest coast, Fordingbridge and the Avon Valley and surrounding areas.
We also cover Wiltshire, Dorset, Berkshire, Oxfordshire, Gloucestershire, Bath and North Somerset, Somerset and Bristol. For more details check out our comprehensive areas we cover page.
Want to find out more about us? You can meet our team of experts here.
Have you got questions about stairlifts? We have comprehensive advice and guides answering your questions about stairlifts in our Knowledge Centre or watch our videos presented by our fun team to help guide you with everything you need to know about stairlifts.
25 Harris Road, Porte Marsh Industrial Estate, Calne, Wiltshire, SN11 9PT
Showroom Open: Mon-Fri 08:30 to 17:00
Emergency Out of Hours Repairs: 365 days a year
Unit E6, 9 Nimrod Way, Ferndown Industrial Estate, Ferndown, Dorset, BH21 7UH
Showroom Open: Mon, Tues, Thurs 08.30 to 15.30, Friday 8:30 -13:00
**Please note we currently install and service stairlifts within our coverage area, click here to see our coverage area
