If getting up and down the stairs is becoming more difficult at home in Somerset, you are not alone. It is something we speak to people about every day, whether it is for themselves, a parent, or someone they care for. 

At 1st Choice Stairlifts, we cover parts of Somerset from our head office in Calne, Wiltshire, with engineers covering the region. The Somerset towns and areas we serve include Frome, Wells, Shepton Mallet, Glastonbury and Street, along with the surrounding villages. 

Please note we do not cover all of Somerset – if you are in Taunton, Yeovil, Bridgwater or the far south and west of the county, we are unfortunately outside our coverage area. If you are not sure whether we can reach you, just give us a call and we will tell you straight away. 

As an independent dealer, we are not tied to any single manufacturer. We recommend from a range of trusted brands to find the right solution for your home. 

Give us a call on 01249 814528 for a friendly, no-pressure chat. 

From our Calne office, covering parts of Somerset:

• Covering Frome, Wells, Shepton Mallet, Glastonbury, Street and surrounding villages 
• Engineers covering the region from our Calne head office 
• Independent dealer – we choose from multiple manufacturers, not just one 
• New, reconditioned and rental stairlifts available 
• Straight and curved stairlifts for any staircase 
• Free home survey with a written quote on the spot, no obligation 
• Repairs and servicing on most makes and models, including stairlifts we did not install 
• Callout charges from £145 during office hours 
• Over 20 years experience serving this region 

Areas of Somerset we cover

We cover the following areas of Somerset:

• Frome and the surrounding Mendip villages
• Wells
• Shepton Mallet
• Glastonbury
• Street
• Surrounding villages within the Mendip area

We also cover the North Somerset area.  If you are unsure if we cover your area then please do give us a call on 01249 814528 and we will confirm.

Stairlift installation across Somerset

We supply and install the full range of stairlift types:

• Straight stairlifts for standard staircases, often available within a few days of your survey
• Curved stairlifts with made-to-measure rails for staircases with bends, turns, or landings, typically 3 to 5 weeks from order
• Reconditioned stairlifts for both straight and curved staircases
• Rental stairlifts for flexible short or longer-term needs
• Home lifts where a stairlift is not the right solution

How quickly can you get a stairlift?

• Straight stairlifts can often be installed within a few days of your free home survey, sometimes sooner 
• Curved stairlifts are made to measure and typically take 3 to 5 weeks from order to installation 
• If things are urgent, let us know when you call and we will always do our best to help 

Stairlift repairs across Somerset

If your stairlift has stopped working, we can help. We repair most makes and models across Somerset including Stannah, Acorn, Handicare, Platinum, Access and Otolift, even if we did not install it.

Our engineers carry the most common parts so many repairs are completed on the first visit. Callout charges start from £145 during office hours. We will always give you a clear cost before carrying out any work. Check our stairlift repairs page for more information.

Stairlift servicing across Somerset

British Safety Standards recommend an annual service for every stairlift. Our engineers carry out a thorough 25-point check on every visit, covering all safety features, battery condition, and mechanical components. We service most makes and models across Somerset, including stairlifts we did not originally install. Check our stairlift servicing page for more information.

Stairlift removals

If a stairlift is no longer needed, we can remove it safely and efficiently.

Most removals are completed within around an hour, leaving everything safe and tidy.

Depending on the model and condition, we may be able to buy the stairlift back, or there may be a charge for removal.

Visit our Showroom

If you would like to see a stairlift in person, you are welcome to visit our showroom in Calne, Wiltshire. Come in for a coffee and a chat if you are able to so we can show you how easy a stairlift is to work. We also have a showroom in Ferndown, Dorset too.

This gives you the opportunity to try different models and speak to our team face to face before making a decision.

Not sure what you need?

If you are not sure what the right option is, just give us a call. We will explain everything clearly, answer your questions, and help you work out what suits your home best. Not sure which option is right for your home? Give us a call! There is no pressure, no obligation, and no script – just honest advice from people who know stairlifts inside out. 

Call us on 01249 814528 

You can also arrange a free home survey. One of our surveyors will visit, measure your staircase, and give you a clear written quote on the spot. No pressure and no obligation.

Help with Disabled Facilities Grants in Somerset

If you are applying for a Disabled Facilities Grant through Somerset Council or your local authority, we can help.

We regularly work with local authorities as well as private customers across Somerset, supporting people through the DFG process.

We can:

• carry out home surveys for grant applications
• provide detailed quotations
• work alongside your local authority and occupational therapist

If you are unsure how it works, just give us a call and we will talk you through it.

What our customers say

All of our Which Trusted Trader reviews are verified as genuine customers, and we also have a wide range of feedback on Google from people we have helped.

“Friendly, helpful and efficient from start to finish. The whole process was smooth and stress free.”

“Quick to respond when we needed a repair. Engineer was polite and got everything sorted on the first visit.”

“Great service, no pressure, and everything explained clearly. Would definitely recommend.”

You can read more of our customer reviews on our testimonials page.

Why choose 1st Choice Stairlifts in Somerset?

• Engineers based across Somerset
• Fast response for repairs and urgent enquiries
• Independent advice across trusted manufacturers
• No pressure, no hard selling
• Over 20 years trading as a company
• Which Trusted Trader endorsed company
• Members of the British Healthcare Trades Association
• Friendly, experienced team focused on doing things properly

We are a well established independent company, large enough to provide reliable aftercare, but small enough to treat people as individuals.

Frequently Asked Questions about Stairlifts in Somerset

Which parts of Somerset do you cover?

We cover Frome, Wells, Shepton Mallet, Glastonbury and Street, along with the surrounding Mendip villages. We do not cover Taunton, Yeovil, Bridgwater or the far south and west of the county. If you are unsure whether we reach your area, just call us on 01249 814528. 

How quickly can you fit a stairlift in Somerset?

Straight stairlifts are usually available from stock and can often be installed within a few days of your free home survey. Curved stairlifts are made to measure and typically take 3 to 5 weeks. If your situation is urgent, let us know when you call. 

How much does a stairlift cost in Somerset?

Straight stairlifts start from around £2,150 new, with reconditioned models available from £1,200. Curved stairlifts start from around £4,500 as the rail is made to measure. Rental is also available: straight stairlift rental from £450 installation plus £50 per month, curved from £2,000 installation plus £100 per month. We give you a written quote on the spot during a free home survey, so there are no hidden costs. 

Do you repair stairlifts in Somerset that you did not install?

Yes. We repair most makes and models regardless of who installed them. Have your stairlift’s make and model to hand when you call and we will confirm whether we cover it. Callout charges start from £145 during office hours. 

Can I try a stairlift before I buy?

Yes. We have many stairlift and homelift models on display in our Calne showroom, including straight and curved models. Frome is around 30 minutes from our Calne showroom, Wells around 35 minutes, and Shepton Mallet around 40 minutes – all very manageable for a visit. Call us on 01249 814528 to arrange a visit, no obligation. 

If you have a long-term or permanent health condition affecting your mobility, you will normally qualify for VAT exemption on your stairlift. We will confirm your eligibility and handle the paperwork as part of your order. 

Are you a local company or a national one?

We are an independent local company with our head office in Calne, Wiltshire, and a second branch in Ferndown, Dorset. We cover Somerset from our Calne head office, with engineers across the region. When you call us, you are speaking to our own team, not a national call centre. 

Ready to find out what is possible in Somerset?

Give us a call for a friendly, no-pressure chat. We will talk you through your options and arrange a free home survey at a time that suits you. Our surveyor will visit, look at your stairs, and give you a written quote on the spot. No obligation at any stage. 

01249 814528 

Monday to Friday, 8:30am to 5pm 

Or fill in the form and we will get back to you.

Not sure if you should be making the call right now?  If you’re considering a stairlift but you’re just not sure if now is the right time for a stairlift, this article will help you decide, just click on the button below.

Areas We Cover

We are based in Calne and Ferndown and cover most of Somerset and surrounding areas.

We also cover Wiltshire, Hampshire, Dorset, Oxfordshire, Berkshire, Bath and North Somerset, Gloucestershire and Bristol.  For more details check out our comprehensive areas we cover page.

Want to find out more about us?  You can meet our team of experts here.

Have you got questions about stairlifts?  We have a comprehensive knowledge base of your questions answered in our advice hub or videos from our team for you to take a look at too.