Dorset & Hampshire Branch: 01202 873730
Head Office: 01249 814528

If getting up and down the stairs is becoming more difficult at home in Salisbury, you are not alone. It is something we speak to people about every day, whether it is for themselves, a parent, or someone they care for.
At 1st Choice Stairlifts, we support customers across Salisbury and the surrounding areas with a team that is already working nearby. With engineers based in Andover as well as support from our Wiltshire head office, we can respond quickly when you need us. We are based in Calne, Wiltshire and also have a branch in Ferndown in Dorset.
That means you are dealing with a well established company with over 20 years’ experience, but with the local responsiveness you would expect.
If you would prefer to speak to someone straight away, just give us a call on 01249 814528 and we will talk you through your options.
Every home is different, and the right stairlift depends on your staircase, your needs and what will work best for you long term. Often properties in Salisbury have awkward or narrow staircases but no matter what your staircase size or configuration, we will have a solution to fit your stairs.
We supply and install:
As an independent company, we are not tied to one manufacturer. We recommend from a range of trusted brands to find the right solution for your home and your individual needs.
With engineers already covering the Andover and Salisbury area, we can respond quickly.
If things are urgent, let us know and we will always do our best to prioritise you.
If you are unsure what the right option is, the best place to start is to pick up the phone and have a friendly chat with our team.
We will explain everything clearly, answer your questions and help you understand what might work best in your home.
You can also arrange a free home survey. One of our surveyors will visit, measure your staircase and provide a clear, accurate quote. There is no pressure and no obligation. Just give us a call on 01249 814528 to arrange.
If your stairlift has stopped working, getting it repaired quickly really matters.
We repair all major stairlift brands, including Stannah, Acorn, Handicare, Platinum, Access and Otolift, even if we did not install it.
With engineers working locally, we can often offer same day or next day repairs in Salisbury. We carry a wide range of parts, so many issues can be fixed on the first visit.
If your lift is completely out of action, we will prioritise your call and make sure we get to you as quickly as possible.
Looking after your stairlift properly is just as important as choosing the right one.
We offer:
With a larger, experienced team behind us, you are not relying on just one person. That means better availability and dependable long term support.
British Safety Standards recommend an annual service for every stairlift. Our qualified engineers carry out a thorough 25-point check on every visit, testing all safety features, checking battery condition, and re-tightening any fixings that have worked loose through normal use.
We service most makes and models across Salisbury and the surrounding area, including stairlifts we did not originally install. If you hold one of our maintenance contracts, your annual service is included at no extra charge.
Renting a stairlift can be a flexible option, whether you need it for a shorter period or prefer not to buy outright.
We take care of installation and ongoing support. When the stairlift is no longer needed, removal is included, so there is no worry or hassle about getting rid of it.
If a stairlift is no longer needed, we can safely remove it for you.
Most removals are completed within around an hour. We will leave everything safe and tidy, and take the stairlift away.
Depending on the model and condition, we may be able to buy the stairlift back, or there may be a charge for removal.
You are welcome to visit our showroom in Calne, Wiltshire or Ferndown, Dorset.
This gives you the opportunity to try different models and speak to our team before making a decision. We have a wide selection of straight and curved stairlifts and homelifts too. Just book an appointment with us if you would like to come along and try them out.
If you are applying for a Disabled Facilities Grant, this is typically handled by Wiltshire Council in the Salisbury area.
We regularly work with private customers as well as local authorities to support customers alongside this process, including:
If you are unsure how it works, just give us a call and we will talk you through it clearly.
All of our Which Trusted Trader reviews are verified as genuine customers, and we also have a wide range of feedback on Google from people we have helped.
“Quick response and very professional. Everything was explained clearly and sorted quickly.”
“Friendly team, no pressure and everything done exactly as promised.”
“Reliable and efficient service. We would definitely recommend them.”
You can read more of our customer reviews on our testimonials page.
We are a well established independent company, large enough to provide reliable aftercare, but small enough to treat people as individuals.

If you are looking for a stairlift in Salisbury or need help with an existing one, the best thing to do is give us a call today.
Call us on 01249 814528 and speak to our team now, or fill in the form and we will get back to you. Our office is open Monday to Friday, 8:30am to 5pm.
Not sure if you should be making the call right now? If you’re considering a stairlift but you’re just not sure if now is the right time for a stairlift, this article will help you decide, just click on the button below.
We are based in Calne and we cover this area and the whole of our home county of Wiltshire including Swindon, Chippenham, Marlborough, Salisbury, Bradford-on-Avon, Corsham, Trowbridge, Devizes, Melksham, Pewsey, Trowbridge, Warminster and the surrounding areas including Royal Wootton Bassett and Wroughton.
We also cover Hampshire, Dorset, Berkshire, Oxfordshire, Gloucestershire, Bath and North Somerset, Somerset and Bristol. For more details check out our comprehensive areas we cover page.
Want to find out more about us? You can meet our team of experts here.
Have you got questions about stairlifts? We have a comprehensive knowledge base of your questions answered in our advice hub or videos from our team for you to take a look at too.
Straight stairlifts are usually available from stock and can often be installed within a few days of your free home survey, sometimes sooner depending on availability. Curved stairlifts are made to measure and typically take 2 to 5 weeks from order to installation. If your situation is urgent, let us know when you call and we will do our best to prioritise you.
Yes. We repair most makes and models regardless of who installed them, including Stannah, Acorn, Handicare, Platinum, Access, and Otolift. Have your stairlift’s make and model to hand when you call and we will confirm whether we cover it. Callout charges start from £145 during office hours.
Yes. We have several stairlift models on display in our Calne showroom and Ferndown showroom, including both straight and curved models. Call us on Calne 01249 814528 or Ferndown 01202 873730 to arrange a visit, there is no obligation and no pressure.
Straight stairlifts start from around £2,150 new, with reconditioned models available from £1,200. Curved stairlifts start from around £4,500 as the rail is made to measure for your staircase. Rental is also available from £450 installation plus £50 per month for a straight staircase and Curved from £2,000 installation plus £100 per month. We give you a written quote on the spot during a free home survey, so there are no hidden costs.
If you have a long-term or permanent health condition affecting your mobility, you will normally qualify for VAT exemption on your stairlift purchase or rental. This applies wherever you are in the UK. We will confirm your eligibility and handle the paperwork as part of your order. Prices do not include VAT.
We are an independent local company, not a national call centre operation. Our head office is in Calne, Wiltshire, and we have a second branch in Ferndown, Dorset. Our engineers are based locally across the areas we cover. That means when you call us, you are speaking to our own team, and when an engineer comes to your home, they are part of that same team.
25 Harris Road, Porte Marsh Industrial Estate, Calne, Wiltshire, SN11 9PT
Showroom Open: Mon-Fri 08:30 to 17:00
Emergency Out of Hours Repairs: 365 days a year
Unit E6, 9 Nimrod Way, Ferndown Industrial Estate, Ferndown, Dorset, BH21 7UH
Showroom Open: Mon, Tues, Thurs 08.30 to 15.30, Friday 8:30 -13:00
**Please note we currently install and service stairlifts within our coverage area, click here to see our coverage area