Stairlifts in Portsmouth, installation, repairs and rentals

If getting up and down the stairs is becoming more difficult at home in Portsmouth, you are not alone. It is something we speak to people about every day, whether it is for themselves, a parent, or someone they care for.

At 1st Choice Stairlifts, we support customers across Portsmouth and the wider Hampshire coastal area from our Dorset branch in Ferndown. With engineers regularly working in Portsmouth, Southsea, Cosham and surrounding areas, we are well placed to respond quickly when you need us.

Because we operate from our Dorset branch for this region, you benefit from a team that understands the local area but also has the backing of a larger, experienced company with over 20 years’ experience.

If you would prefer to speak to someone straight away, just give us a call on 01202 873730 and we will talk you through your options.

Stairlift installation in Portsmouth

Every home is different, and the right stairlift depends on your staircase, your needs and what will work best for you long term. Often we come across older terraced properties in Portsmouth with narrow stairs, but the good news is that it doesn’t matter what size your staircase is or how it is configured, we’ll have the right stairlift for you.

We supply and install:

• Straight stairlifts for standard staircases
• Curved stairlifts designed to fit around turns and landings
• Home lifts, often chosen by wheelchair users or where people prefer an alternative to a stairlift
• New and reconditioned stairlifts
• Rental stairlifts for both short and long term use

As an independent company, we are not tied to one manufacturer. We recommend from a range of trusted brands to find the right solution for your home and your individual needs.

How quickly can you get a stairlift?

• Straight stairlifts can often be installed within a few days, sometimes next day depending on availability
• Curved stairlifts are made to measure and usually take around 3 to 5 weeks

With our Dorset-based engineers regularly covering Portsmouth and the surrounding coastal areas, we are often able to respond quickly.

If things are urgent, let us know and we will always do our best to prioritise you.

Not sure what you need?

If you are unsure what the right option is, the best place to start is a quick phone call with our team.

We will explain everything clearly, answer your questions and help you understand what might work best in your home.

If you would like to do some research first, you can read our guide on how much a stairlift costs to get a clearer idea before speaking to us.

We also offer a free home survey. One of our surveyors will visit, measure your staircase and provide a clear quote, with no pressure or obligation.

Stairlift repairs in Portsmouth

If your stairlift has stopped working, getting it repaired quickly is important.

We carry out stairlift repairs on all major brands, including Stannah, Acorn, Handicare, Platinum, Access and Otolift, even if we did not install it.

You can read more about our stairlift repairs service if you need help quickly.

With engineers working from our Dorset branch and covering Portsmouth, we can often offer same day or next day repairs.

We carry a wide range of parts, so many issues can be fixed on the first visit.

If your lift is completely out of action, we will prioritise your call and get to you as quickly as possible.

Stairlift servicing and aftercare

Ongoing support is just as important as the installation itself.

We offer:

• Regular servicing
• Repairs and fault finding
• Service contracts where suitable
• Support for stairlifts we did not install

With a dedicated team behind us, you can rely on consistent, long term support when you need it.

Stairlift servicing in Portsmouth

British Safety Standards recommend an annual service for every stairlift. Our qualified engineers carry out a thorough 25-point check on every visit — testing all safety features, checking battery condition, and re-tightening any fixings that have worked loose through normal use.

We service most makes and models across Portsmouth and the surrounding area, including stairlifts we did not originally install. If you hold one of our maintenance contracts, your annual service is included at no extra charge.

Stairlift rentals in Portsmouth

Renting a stairlift can be a practical and flexible option, whether short term or long term.

You can read more about our stairlift rental options if you are considering this route.

We take care of installation and ongoing support. When the stairlift is no longer needed, removal is included, so there is nothing for you to worry about.

Visit our Dorset showroom

If you would like to see a stairlift in person before making a decision, you are welcome to visit our showroom in Ferndown, Dorset.

This gives you the opportunity to try different models and speak to our team face to face, which many customers find helpful when deciding what is right for them.

Stairlift removals

If a stairlift is no longer needed, we can remove it safely and efficiently.

Most removals are completed within around an hour, leaving everything safe and tidy.

Depending on the model and condition, we may be able to buy the stairlift back, or there may be a charge for removal.

Help with Disabled Facilities Grants in Portsmouth

If you are applying for a Disabled Facilities Grant in Portsmouth or the wider PO postcode area, we can help guide you through the process.

Depending on your exact location, DFG applications may be managed by different local authorities, including Portsmouth City Council, Havant Borough Council, Winchester City Council, East Hampshire District Council and Gosport Borough Council.

These applications are typically handled by the council, working with occupational therapists and technical teams to assess what is needed.

We regularly support customers alongside this process, including:

• providing home surveys and quotations
• advising on suitable stairlift options
• working alongside occupational therapists where required

If you are unsure which council applies to your property or how the process works, just give us a call on 01202 873730 and we will talk you through it clearly.

What our customers say

All of our Which Trusted Trader reviews are verified as genuine customers, and we also have a wide range of feedback on Google from people we have helped.

“Quick response and excellent service. Everything was explained clearly and sorted quickly.”

“Friendly, professional and no pressure at all. A great company to deal with.”

“Reliable and efficient from start to finish. Would definitely recommend.”

You can read more of our customer reviews on our testimonials page.

Why choose 1st Choice Stairlifts in Portsmouth?

• Dorset branch in Ferndown covering Portsmouth and surrounding areas
• Fast response from engineers working across the coastal region
• Independent advice across trusted manufacturers
• No pressure, no hard selling
• Over 20 years trading as a company
• Which Trusted Trader approved
• Members of the British Healthcare Trades Association
• Friendly, experienced team focused on doing things properly

We are a well established independent company, large enough to provide reliable aftercare, but small enough to treat people as individuals.

Speak to our team

If you are looking for a stairlift in Portsmouth or need help with an existing one, the best thing to do is give us a call today.

Call us on 01202 873730 and speak to our Dorset team, or fill in the form and we will get back to you.

You can meet our team of experts here.

Not sure if you should be making the call right now?  If you’re considering a stairlift but you’re just not sure if now is the right time for a stairlift, this article will help you decide, just click on the button below.

Your Stairlift Questions Answered in Portsmouth

How quickly can you fit a stairlift in Portsmouth?

Straight stairlifts are usually available from stock and can often be installed within a few days of your free home survey, sometimes sooner depending on availability. Curved stairlifts are made to measure and typically take 3 to 5 weeks from order to installation. If your situation is urgent, let us know when you call and we will do our best to prioritise you.

Do you repair stairlifts in Portsmouth that you did not install?

Yes. We repair most makes and models regardless of who installed them, including Stannah, Acorn, Handicare, Platinum, Access, and Otolift. Have your stairlift’s make and model to hand when you call and we will confirm whether we cover it. Callout charges start from £145 during office hours.

Can I try a stairlift before I buy in Portsmouth?

Yes. We have several stairlift models on display in our Ferndown showroom, including both straight and curved models. Call us on 01202 873730 to arrange a visit, there is no obligation and no pressure.

How much does a stairlift cost in Portsmouth?

Straight stairlifts start from around £2,150 new, with reconditioned models available from £1,200. Curved stairlifts start from around £4,500 as the rail is made to measure for your staircase. Rental is also available from £450 installation plus £50 per month for a straight staircase and Curved from £2,000 installation plus £100 per month. We give you a written quote on the spot during a free home survey, so there are no hidden costs.

Do I pay VAT on a stairlift in Portsmouth?

If you have a long-term or permanent health condition affecting your mobility, you will normally qualify for VAT exemption on your stairlift purchase or rental. This applies wherever you are in the UK. We will confirm your eligibility and handle the paperwork as part of your order. Prices do not include VAT.

Are you a local stairlift company or a national one?

We are an independent local company, not a national call centre operation. Our head office is in Calne, Wiltshire and we have a second branch in Ferndown, Dorset. Our engineers are based locally across the areas we cover. That means when you call us, you are speaking to our own team, and when an engineer comes to your home, they are part of that same team.

We cover most of Hampshire including Southampton , Portsmouth, Southsea and the Portsmouth area, Winchester, Andover and the Test Valley, Basingstoke and North Hampshire, Fareham, Gosport and the Solent coast, Eastleigh and Chandler’s Ford, Romsey and the Test Valley, Havant, Waterlooville and South East Hampshire, Ringwood and the New Forest, New Milton, Lymington and the New Forest coast, Fordingbridge and the Avon Valley and surrounding areas.

We also cover Wiltshire, Dorset, Berkshire, Oxfordshire, Gloucestershire, Bath and North Somerset, Somerset and Bristol.  For more details check out our comprehensive areas we cover page.

Want to find out more about us?  You can meet our team of experts here.

Have you got questions about stairlifts?  We have comprehensive advice and guides answering your questions about stairlifts in our Knowledge Centre or watch our videos presented by our fun team to help guide you with everything you need to know about stairlifts.