Dorset & Hampshire Branch: 01202 873730
Head Office: 01249 814528

If getting up and down the stairs is becoming more difficult at home in Weston-super-Mare, Clevedon, Nailsea, Portishead, or anywhere across North Somerset, you are not alone. It is something we speak to people about every day, whether it is for themselves, a parent, or someone they care for.
At 1st Choice Stairlifts, we cover North Somerset from our head office in Calne, with engineers based locally across the Bristol and North Somerset area right on your doorstep. That means we know the region well and can respond when you need us.
As an independent dealer, we are not tied to any single manufacturer. We recommend from a range of trusted brands to find the right solution for your home, whether your staircase is straight, curved, narrow, or something a bit more unusual.
Give us a call on 01249 814528 for a friendly, no-pressure chat.
As we are based in Calne with engineers based across the Bristol and North Somerset area, we have:
Every home is different, and the right stairlift depends on your staircase, your needs, and what will work best for you long term. We supply and install:
If you are not sure what the right option is, just give us a call. We will explain everything clearly, answer your questions, and help you work out what might suit your home best.
You can also arrange a free home survey. One of our surveyors will visit, measure your staircase, and give you a clear written quote on the spot. No pressure and no obligation. Just call us on 01249 814528 to arrange.
If your stairlift has stopped working, we can help. We repair most makes and models across North Somerset and the surrounding area, including stairlifts we did not originally install. Our engineers carry the most common parts so many repairs are completed on the first visit.
We repair Stannah, Acorn, Handicare, Platinum, Access, Otolift and many other brands. Callout charges start from £145 during office hours. We will always give you a clear cost before carrying out any work. Check out our stairlift repairs page.
British Safety Standards recommend an annual service for every stairlift. Our engineers carry out a thorough 25-point check on every visit — testing all safety features, checking battery condition, and re-tightening any fixings. We service most makes and models across North Somerset, including stairlifts we did not originally install. Check out our stairlift servicing page.
Straight stairlifts are usually available from stock and can often be installed within a few days of your free home survey. Curved stairlifts are made to measure and typically take 2 to 5 weeks. If your situation is urgent, let us know when you call and we will do our best to help.
Straight stairlifts start from around £2,150 new, with reconditioned models available from £1,200. Curved stairlifts start from around £4,500 as the rail is made to measure for your staircase. Rental is also available — straight stairlift rental from £450 installation plus £50 per month, curved from £2,000 installation plus £100 per month. We give you a written quote on the spot during a free home survey, so there are no hidden costs.
Yes. We repair most makes and models regardless of who installed them. Have your stairlift’s make and model to hand when you call and we will confirm whether we cover it. Callout charges start from £145 during office hours.
Yes. We have many stairlift and homelift models on display in our Calne showroom, including straight and curved models. Your area is around an hour away from our Calne showroom. Call us on 01249 814528 to arrange a visit, no obligation.
If you have a long-term or permanent health condition affecting your mobility, you will normally qualify for VAT exemption on your stairlift. We will confirm your eligibility and handle the paperwork as part of your order.
We are an independent local company with our head office in Calne, Wiltshire, and a second branch in Ferndown, Dorset. We have engineers based across the Bristol and North Somerset area, keeping response times reasonable throughout the region. When you call us, you are speaking to our own team, not a national call centre.

Ready to find out what is possible in North Somerset?
Give us a call for a friendly, no-pressure chat. We will talk you through your options and arrange a free home survey at a time that suits you. Our surveyor will visit, look at your stairs, and give you a written quote on the spot. No obligation at any stage.
01249 814528
Monday to Friday, 8:30am to 5pm
25 Harris Road, Porte Marsh Industrial Estate, Calne, Wiltshire, SN11 9PT
Showroom Open:Â Mon-Fri 08:30 to 17:00
Emergency Out of Hours Repairs:Â 365 days a year
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Unit E6, 9 Nimrod Way, Ferndown Industrial Estate, Ferndown, Dorset, BH21 7UH
Showroom Open:Â Mon, Tues, Thurs 08.30 to 15.30, Friday 8:30 -13:00
**Please note we currently install and service stairlifts within our coverage area, click here to see our coverage area