Talk with our experts today, call for a friendly chat on
Dorset & Hampshire Branch: 01202 873730
Head Office: 01249 814528
Talk with our experts today, call for a friendly chat on
Dorset & Hampshire Branch: 01202 873730
Head Office: 01249 814528
If getting up and down the stairs is becoming more difficult at home in Malmesbury, you are not alone. It is something we speak to people about every day, whether it is for themselves, a parent, or someone they care for.
At 1st Choice Stairlifts, we cover Malmesbury and the surrounding area from our head office in Calne, not too far away. We have been covering Malmesbury and the surrounding North Wiltshire area since 2004, for over 20 years. We are an established company with a full team of qualified engineers, a physical showroom in Calne which you can visit, and the depth of experience that only comes from over two decades in the industry.
As an independent dealer, we are not tied to any single manufacturer. We recommend from a range of trusted brands to find the right solution for your home, whether your staircase is straight, curved, narrow, or something a bit more unusual.
When you choose 1st Choice Stairlifts, have the support of a full team behind you, dedicated to finding you the best solutions available with exceptional aftercare support. You are working with a properly accredited company as an endorsed Which Trusted Trader, BHTA member, that will still be here to look after you today and for years to come.
Give us a call on 01249 814528 for a friendly, no-pressure chat.
Based locally in Calne, we offer:
We supply and install the full range of stairlift types:
Renting a stairlift can be a practical and flexible option, whether short term or long term.
You can read more about our stairlift rental options if you are considering this route.
We take care of installation and ongoing support. When the stairlift is no longer needed, removal is included, so there is nothing for you to worry about.
If you are not sure what the right option is, just give us a call. We will explain everything clearly, answer your questions, and help you work out what suits your home best.
You can also arrange a free home survey. One of our surveyors will visit, measure your staircase, and give you a clear written quote on the spot. No pressure and no obligation. Just call us on 01249 814528 to arrange.
If your stairlift has stopped working, we can help. We repair most makes and models across Malmesbury and the surrounding area, including Stannah, Acorn, Handicare, Platinum, Access and Otolift, even if we did not install it. Our engineers are trained by the stairlift manufacturers, so they are fully qualified to repair your stairlift.
Our engineers carry the most common parts so many repairs are completed on the first visit. Callout charges start from £145 during office hours. We will always give you a clear cost before carrying out any work. Check out our stairlift repairs page for more information.
British Safety Standards recommend an annual service for every stairlift. Our engineers carry out a thorough 25-point check on every visit, covering all safety features, battery condition, and mechanical components. We service most makes and models across Malmesbury, including stairlifts we did not originally install. Check out our stairlift servicing page for more information.
If a stairlift is no longer needed, we can remove it safely and efficiently.
Most removals are completed within around an hour, leaving everything safe and tidy.
Depending on the model and condition, we may be able to buy the stairlift back, or there may be a charge for removal. Simply give us a call and we’ll be able to advise on your options on 01249 814528.
A stairlift is not a small purchase, it’s a big investment. You are inviting someone into your home, trusting them to install something you or a family member will rely on every day. It matters who you choose.
We are proud of what we have built over the past 20+ years, a company with genuine depth, real experience, and the team and resources to back up everything we promise. Our engineers are manufacturer trained, our customer service team is based in Calne, and our aftercare service means we are with you for the long haul, not just the sale.
You can visit our showroom in Calne to see models in person, talk to our team, and get a feel for how we operate. We think that speaks for itself.
If you would like to see a stairlift in person, you are welcome to visit our showroom in Calne, Wiltshire. Come in for a coffee and a chat if you are able to so we can show you how easy a stairlift is to work. If you are based in the south of Wiltshire then we also have a showroom in Ferndown, Dorset too, which may be more convenient to get to.
This gives you the opportunity to try different models and speak to our team face to face before making a decision.
If you are applying for a Disabled Facilities Grant through Wiltshire Council or your local authority, we can help.
We regularly work with local authorities as well as private customers across Wiltshire, supporting people through the DFG process.
We can:
If you are unsure how it works, just give us a call and we will talk you through it.
All of our Which Trusted Trader reviews are verified as genuine customers, and we also have a wide range of feedback on Google from people we have helped.
“Friendly, helpful and efficient from start to finish. The whole process was smooth and stress free.”
“Quick to respond when we needed a repair. Engineer was polite and got everything sorted on the first visit.”
“Great service, no pressure, and everything explained clearly. Would definitely recommend.”
You can read more of our customer reviews on our testimonials page.
Straight stairlifts are usually available from stock and can often be installed within a few days of your free home survey. Curved stairlifts are made to measure and typically take 2 to 5 weeks. If your situation is urgent, let us know when you call.
Straight stairlifts start from around £2,150 new, with reconditioned models available from £1,200. Curved stairlifts start from around £4,500 as the rail is made to measure. Rental is also available with straight stairlift rental from £450 installation plus £50 per month, curved from £2,000 installation plus £100 per month. We give you a written quote on the spot during a free home survey, so there are no hidden costs.
Yes. We repair most makes and models regardless of who installed them. Have your stairlift’s make and model to hand when you call and we will confirm whether we cover it. Callout charges start from £145 during office hours.
Yes. We have many stairlift and homelift models on display in our Calne showroom, including straight and curved models. Malmesbury is around 30 minutes from our Calne showroom, one of the easiest visits you can make. Come in, try the models, and meet the team. Call us on 01249 814528 to arrange a visit, no obligation.
If you have a long-term or permanent health condition affecting your mobility, you will normally qualify for VAT exemption on your stairlift. We will confirm your eligibility and handle the paperwork as part of your order.
We are an independent local company with our head office in Calne, Wiltshire, and a second branch in Ferndown, Dorset. Our head office is in Calne, not too far away from Malmesbury, with a full team of engineers covering the local North Wiltshire area. When you call us, you are speaking to our own team, not a national call centre.
Give us a call for a friendly, no-pressure chat. We will talk you through your options and arrange a free home survey at a time that suits you. Our surveyor will visit, look at your stairs, and give you a written quote on the spot. No obligation at any stage.
Call us on 01249 814528 and speak to our team now, or fill in the form and we will get back to you. Our office is open Monday to Friday, 8:30am to 5pm.
Not sure if you should be making the call right now? If you’re considering a stairlift but you’re just not sure if now is the right time for a stairlift, this article will help you decide, just click on the button below.
We are based in Calne and we cover this area and the whole of our home county of Wiltshire including Swindon, Chippenham, Marlborough, Salisbury, Bradford-on-Avon, Corsham, Trowbridge, Devizes, Melksham, Pewsey, Trowbridge, Warminster, Malmesbury and the surrounding areas including Royal Wootton Bassett and Wroughton.
We also cover Hampshire, Dorset, Berkshire, Oxfordshire, Gloucestershire, Bath and North Somerset, Somerset and Bristol. For more details check out our comprehensive areas we cover page.
Want to find out more about us? You can meet our team of experts here.
Have you got questions about stairlifts? We have a comprehensive knowledge base of your questions answered in our advice hub or videos from our team for you to take a look at too.
25 Harris Road, Porte Marsh Industrial Estate, Calne, Wiltshire, SN11 9PT
Showroom Open: Mon-Fri 08:30 to 17:00
Emergency Out of Hours Repairs: 365 days a year
Unit E6, 9 Nimrod Way, Ferndown Industrial Estate, Ferndown, Dorset, BH21 7UH
Showroom Open: Mon, Tues, Thurs 08.30 to 15.30, Friday 8:30 -13:00
**Please note we currently install and service stairlifts within our coverage area, click here to see our coverage area
