If getting up and down the stairs is becoming more difficult at home in Ferndown, you are not alone. It is something we speak to people about every day, whether it is for themselves, a parent, or someone they care for.

At 1st Choice Stairlifts, we cover Ferndown and the surrounding area and this is our home patch. Our Dorset office and showroom is based right here in Ferndown. When you call us from Ferndown, you are calling your truly local stairlift company. Our office is situated on the industrial estate, our engineers know the area well and we have been serving Ferndown and the surrounding Dorset area for years.

As an independent dealer, we are not tied to any single manufacturer. We recommend from a range of trusted brands to find the right solution for your home, whether your staircase is straight, curved, narrow, or something a bit more unusual.

Give us a call on 01202 873730 for a friendly, no-pressure chat.

Based right here in Ferndown, we have:

• Independent dealer – we choose from multiple manufacturers, not just one
• New, reconditioned and rental stairlifts available
• Straight and curved stairlifts for any staircase
• Free home survey with a written quote on the spot, no obligation
• Repairs and servicing on most makes and models, including stairlifts we did not install
• Callout charges from £145 during office hours
• Our Dorset branch office based in Ferndown
• Local manufacturer trained engineers who know Ferndown and the surrounding area
• Fast response times and you are not waiting for someone to travel from miles away
• Over 20 years as an established, trusted company across Dorset and beyond

Stairlift installation in Ferndown

We supply and install the full range of stairlift types:

• Straight stairlifts for standard staircases, often available within a few days of your survey
• Curved stairlifts with made-to-measure rails for staircases with bends, turns, or landings, typically 2 to 5 weeks from order
• Reconditioned stairlifts for both straight and curved staircases
• Rental stairlifts for flexible short or longer-term needs
• Home lifts where a stairlift is not the right solution

How quickly can you get a stairlift?

• Straight stairlifts can often be installed within a few days of your free home survey, sometimes sooner
• Curved stairlifts are made to measure and typically take 2 to 5 weeks from order to installation
• If things are urgent, let us know when you call, and we will always do our best to help

Not sure what you need?

If you are not sure what the right option is, just give us a call. We will explain everything clearly, answer your questions, and help you work out what suits your home best.

You can also arrange a free home survey. One of our surveyors will visit, measure your staircase, and give you a clear written quote on the spot. No pressure and no obligation. Just call us on 01202 873730 to arrange.

Stairlift repairs in Ferndown

If your stairlift has stopped working, we can help. We repair most makes and models across Ferndown and the surrounding area, including Stannah, Acorn, Handicare, Platinum, Access and Otolift, even if we did not install it.

Our engineers carry the most common parts so many repairs are completed on the first visit. Callout charges start from £145 during office hours. We will always give you a clear cost before carrying out any work.

Stairlift servicing in Ferndown

British Safety Standards recommend an annual service for every stairlift. Our engineers carry out a thorough 25-point check on every visit, covering all safety features, battery condition, and mechanical components. We service most makes and models across Ferndown, including stairlifts we did not originally install.

What it means to have a genuinely local company

There is a real difference between a national company that happens to have an engineer in the area and a company that is genuinely based where you live. We are the latter.

Our Ferndown office means you are getting a local team with local knowledge – people who know Dorset, who understand the kinds of homes here, and who are part of the same community. When you call, you get us, not a call centre. When an engineer visits, they are from your area.

Frequently Asked Questions about Stairlifts in Ferndown

How quickly can you fit a stairlift in Ferndown?

Straight stairlifts are usually available from stock and can often be installed within a few days of your free home survey. Curved stairlifts are made to measure and typically take 2 to 5 weeks. If your situation is urgent, let us know when you call.

How much does a stairlift cost?

Straight stairlifts start from around £2,150 new, with reconditioned models available from £1,200. Curved stairlifts start from around £4,500 as the rail is made to measure. Rental is also available — straight stairlift rental from £450 installation plus £50 per month, curved from £2,000 installation plus £100 per month. We give you a written quote on the spot during a free home survey, so there are no hidden costs.

Do you repair stairlifts in Ferndown that you did not install?

Yes. We repair most makes and models regardless of who installed them. Have your stairlift’s make and model to hand when you call and we will confirm whether we cover it. Callout charges start from £145 during office hours.

Can I try a stairlift before I buy?

Yes. We have a selection of a straight and 3 curved stairlifts and a homelift model on display in our Ferndown showroom. You can come along and test drive the models for yourself to see how easy they are to operate. Just give us a call to book in a free showroom consultation on 01202 873730.

Do I pay VAT on a stairlift?

If you have a long-term or permanent health condition affecting your mobility, you will normally qualify for VAT exemption on your stairlift. We will confirm your eligibility and handle the paperwork as part of your order.

Are you a local company or a national one?

We are an independent local company with our head office in Calne, Wiltshire, and a second branch in Ferndown, Dorset. Our Dorset office is based right here in Ferndown, it does not get more local than this. When you call us, you are speaking to our own team, not a national call centre.

Ready to find out what is possible in Ferndown?

Give us a call for a friendly, no-pressure chat. We will talk you through your options and arrange a free home survey at a time that suits you. Our surveyor will visit, look at your stairs, and give you a written quote on the spot. No obligation at any stage.

01202 873730

Office hours Monday to Friday, 8:30am to 5pm

We also cover the wider Dorset area including, Christchurch, Poole and Bournemouth.