If getting up and down the stairs is becoming more difficult at home in Cheltenham or the surrounding area, we can help. It is something we speak to people about every day, whether for themselves, a parent, or someone they care for.

At 1st Choice Stairlifts, we cover Cheltenham and the surrounding Gloucestershire area from our Calne head office, with engineers based locally across the region. Cheltenham has a wide range of property styles and staircase configurations, and our independence means we carry models to suit all of them.

As an independent dealer, we are not tied to any single manufacturer. We find the right solution for your home and budget, not just the model we happen to sell.

Give us a call on 01249 814528 for a friendly, no-pressure chat.

As we are based in Calne with engineers based locally across the Cheltenham and Bristol area, we have:

• Engineers based locally across the Cheltenham and Bristol area
• Over 20 years fitting stairlifts across the South West and beyond
• Independent dealer – we choose from multiple manufacturers, not just one
• New, reconditioned and rental stairlifts available
• Straight and curved stairlifts for any staircase
• Free home survey with a written quote on the spot, no obligation
• Repairs and servicing on most makes and models, including stairlifts we did not install
• Callout charges from £145 during office hours

Stairlift installation in Cheltenham

Every home is different, and the right stairlift depends on your staircase, your needs, and what will work best for you long term. We supply and install:

• Straight stairlifts for standard staircases, often available within a few days of your survey
• Curved stairlifts with made-to-measure rails for staircases with bends, turns, or landings – typically 3 to 5 weeks from order
• Reconditioned stairlifts for both straight and curved staircases
• Rental stairlifts for flexible short or longer-term needs
• Home lifts where a stairlift is not the right solution

How quickly can you get a stairlift in Cheltenham?

• Straight stairlifts can often be installed within a few days of your free home survey, sometimes sooner depending on availability
• Curved stairlifts are made to measure and typically take 2 to 5 weeks from order to installation
• If things are urgent, let us know when you call and we will always do our best to help

Not sure what you need?

If you are not sure what the right option is, just give us a call. We will explain everything clearly, answer your questions, and help you work out what might suit your home best.

You can also arrange a free home survey. One of our surveyors will visit, measure your staircase, and give you a clear written quote on the spot. No pressure and no obligation. Just call us on 01249 814528 to arrange.

Stairlift repairs in Cheltenham

If your stairlift has stopped working, we can help. We repair most makes and models across Cheltenham and the surrounding area, including stairlifts we did not originally install. Our engineers carry the most common parts so many repairs are completed on the first visit.

We repair Stannah, Acorn, Handicare, Platinum, Access, Otolift and many other brands. Callout charges start from £145 during office hours. We will always give you a clear cost before carrying out any work. Take a look at our stairlift repairs page for more information.

Stairlift servicing in Cheltenham

British Safety Standards recommend an annual service for every stairlift. Our engineers carry out a thorough 25-point check on every visit, testing all safety features, checking battery condition, and re-tightening any fixings. We service most makes and models across Cheltenham, including stairlifts we did not originally install. For more information on stairlift servicing please see our dedicated page.

Stairlift removals

If a stairlift is no longer needed, we can remove it safely and efficiently.

Most removals are completed within around an hour, leaving everything safe and tidy.

Depending on the model and condition, we may be able to buy the stairlift back, or there may be a charge for removal.

Visit our Showroom

If you would like to see a stairlift or a homelift in person, you are welcome to visit our showroom in Calne, Cheltenham is not too far away. Come in for a coffee and a chat if you are able to so we can show you how easy a stairlift is to work.

This gives you the opportunity to try different models and speak to our team face to face before making a decision.

Help with Disabled Facilities Grants in Cheltenham

If you are applying for a Disabled Facilities Grant in Cheltenham, we can help guide you through the process. 

These applications are typically handled by the council, working with occupational therapists and technical teams to assess what is needed. 

We regularly support customers alongside this process, including: 

• providing home surveys and quotations 
• advising on suitable stairlift options 
• working alongside occupational therapists where required 

If you are unsure how it works or where to start, just give us a call on 01202 873730 and we will talk you through it clearly. 

What our customers say 

All of our Which Trusted Trader reviews are verified as genuine customers, and we also have a wide range of feedback on Google from people we have helped. 

“Local, reliable and quick to respond. It made a big difference knowing they were based nearby.” 

“Very professional service from start to finish. Everything was explained clearly.” 

“Friendly, efficient and no pressure at all. Would definitely recommend.” 

You can read more of our customer reviews on our testimonials page. 

Why choose 1st Choice Stairlifts in Cheltenham? 

• Wiltshire branch based in Calne 
• Engineers covering the whole county daily 
• Fast response for repairs and urgent enquiries 
• Independent advice across trusted manufacturers 
• No pressure, no hard selling 
• Over 20 years trading as a company 
• Which Trusted Trader approved 
• Members of the British Healthcare Trades Association 
• Friendly, experienced team focused on doing things properly 

We are a well established independent company, large enough to provide reliable aftercare, but small enough to treat people as individuals. 

Frequently Asked Questions about Stairlifts in Cheltenham

How quickly can you fit a stairlift in Cheltenham?

Straight stairlifts are usually available from stock and can often be installed within a few days of your free home survey. Curved stairlifts are made to measure and typically take 2 to 5 weeks. If your situation is urgent, let us know when you call and we will do our best to help.

How much does a stairlift cost?

Straight stairlifts start from around £2,150 new, with reconditioned models available from £1,200. Curved stairlifts start from around £4,500 as the rail is made to measure for your staircase. Rental is also available: straight stairlift rental from £450 installation plus £50 per month, curved from £2,000 installation plus £100 per month. We give you a written quote on the spot during a free home survey, so there are no hidden costs.

Do you repair stairlifts in Cheltenham that you did not install?

Yes. We repair most makes and models regardless of who installed them. Have your stairlift’s make and model to hand when you call and we will confirm whether we cover it. Callout charges start from £145 during office hours.

Can I try a stairlift before I buy?

Yes. We have many stairlift and homelift models on display in our Calne stairlift and homelift showroom, including straight and curved models. Cheltenham is around 50 minutes from our Calne showroom. Call us on 01249 814528 to arrange a visit, no obligation.

Do I pay VAT on a stairlift?

If you have a long-term or permanent health condition affecting your mobility, you will normally qualify for VAT exemption on your stairlift. We will confirm your eligibility and handle the paperwork as part of your order.

Are you a local company or a national one?

We are an independent local company with our head office in Calne, Wiltshire, and a second branch in Ferndown, Dorset. We have engineers based locally across the Cheltenham and Bristol area. When you call us, you are speaking to our own team, not a national call centre.

Ready to find out what is possible in Cheltenham?

Give us a call for a friendly, no-pressure chat. We will talk you through your options and arrange a free home survey at a time that suits you. Our surveyor will visit, look at your stairs, and give you a written quote on the spot. No obligation at any stage.

01249 814528

Monday to Friday, 8:30am to 5pm

Or fill in the form and we will get back to you.

You can meet our team of experts here.

Not sure if you should be making the call right now?  If you’re considering a stairlift but you’re just not sure if now is the right time for a stairlift, this article will help you decide, just click on the button below.

Areas We Cover

We are based in Calne and Ferndown and cover most of Gloucestershire including Gloucester, Cheltenham, Stroud, Cirencester, Tewkesbury and surrounding areas.

We also cover Wiltshire, Hampshire, Dorset, Oxfordshire, Berkshire, Bath and North Somerset, Somerset and Bristol.  For more details check out our comprehensive areas we cover page.

Want to find out more about us?  You can meet our team of experts here.

Have you got questions about stairlifts?  We have a comprehensive knowledge base of your questions answered in our Knowledge Centre or videos from our team for you to take a look at too.