Dorset & Hampshire Branch: 01202 873730
Head Office: 01249 814528

If the stairs are starting to feel like a problem at home in Calne, you are not alone. It is something we speak to people about every day, whether it is for themselves, a parent, or someone they care for.
At 1st Choice Stairlifts, we are proud to be based in Calne. We have been part of the local area for over 20 years, supporting customers across Calne and the wider Wiltshire area. That means you are dealing with a long established local company that understands the area and is here for the long term.
Whether you need something urgently or you are simply exploring your options, we will take the time to understand your situation and guide you clearly, without pressure.
If you would prefer to speak to someone straight away, just give us a call and we will talk you through your options.
Because we are based here in Calne, we can respond quickly to customers in the town and surrounding areas, including Chippenham, Devizes, Melksham and nearby villages.
Every home is different, and the right stairlift depends on your staircase, your needs and what will work best for you long term.
We supply and install:
As an independent company, we are not tied to one manufacturer. We recommend from a range of trusted brands to find the right solution for your home and your needs.
If things are urgent, let us know and we will always do our best to prioritise you.
If you are unsure what the right option is, the best place to start is a quick phone call with our team.
We will explain everything clearly, answer your questions and help you understand what might work best in your home.
If you would like to do some research first, you can read our guide on how much a stairlift costs to get a clearer idea before speaking to us.
We also offer a free home survey. One of our surveyors will visit, measure your staircase and provide a clear quote, with no pressure or obligation.
If your stairlift has stopped working, getting it repaired quickly is important.
We carry out stairlift repairs on all major brands, including Stannah, Acorn, Handicare, Platinum, Access and Otolift, even if we did not install it.
You can read more about our stairlift repairs service if you need help quickly.
Because our head office is based in Calne, we are perfectly placed to offer fast response times, often same day or next day depending on availability.
We carry a wide range of parts, so many issues can be fixed on the first visit.
If your lift is completely out of action, we will prioritise your call and get to you as quickly as possible.
Ongoing support is just as important as the installation itself.
We offer:
With a dedicated team behind us, you can rely on consistent, long term support when you need it.
British Safety Standards recommend an annual service for every stairlift. Our qualified engineers carry out a thorough 25-point check on every visit, testing all safety features, checking battery condition, and re-tightening any fixings that have worked loose through normal use.
We service most makes and models across Calne and the surrounding area, including stairlifts we did not originally install. If you hold one of our maintenance contracts, your annual service is included at no extra charge.
Renting a stairlift can be a practical and flexible option, whether short term or long term.
You can read more about our stairlift rental options if you are considering this route.
We take care of installation and ongoing support. When the stairlift is no longer needed, removal is included, so there is nothing for you to worry about.
If a stairlift is no longer needed, we can remove it safely and efficiently.
Most removals are completed within around an hour, leaving everything safe and tidy.
Depending on the model and condition, we may be able to buy the stairlift back, or there may be a charge for removal.
As our head office is based in Calne, you are welcome to visit our showroom to see a range of stairlifts in person. We’re based locally on Harris Road on Porte Marsh Industrial Estate.
This gives you the opportunity to try different models and speak to our team face to face before making a decision.
If you are applying for a Disabled Facilities Grant through Wiltshire Council or your local authority, we can help.
We regularly work with local authorities as well as private customers across Calne and the surrounding areas, supporting people through the DFG process.
We can:
If you are unsure how it works, just give us a call and we will talk you through it.
All of our Which Trusted Trader reviews are verified as genuine customers, and we also have a wide range of feedback on Google from people we have helped.
“From start to finish everything was handled professionally. Being local made a big difference to us.”
“Quick response and excellent service. It was reassuring to deal with a company based locally in Calne.”
“Friendly, helpful and no pressure at all. We felt confident choosing them.”
You can read more of our customer reviews on our testimonials page.
We are a well established independent company, large enough to provide reliable aftercare, but small enough to treat people as individuals.

If you are looking for a stairlift in Calne or need help with an existing one, the best thing to do is give us a call today.
We will talk you through your options, answer your questions and help you decide what to do next.
Call us on 01249 814528 and speak to our team now, or fill in the form and we will get back to you. Our office is open Monday to Friday, 8:30am to 5pm.
Not sure if you should be making the call right now? If you’re considering a stairlift but you’re just not sure if now is the right time for a stairlift, this article will help you decide, just click on the button below.
We are based in Calne and we cover this area and the whole of our home county of Wiltshire including Swindon, Chippenham, Marlborough, Salisbury, Bradford-on-Avon, Corsham, Trowbridge, Devizes, Melksham, Pewsey, Trowbridge, Warminster and the surrounding areas including Royal Wootton Bassett and Wroughton.
We also cover Hampshire, Dorset, Berkshire, Oxfordshire, Gloucestershire, Bath and North Somerset, Somerset and Bristol. For more details check out our comprehensive areas we cover page.
Want to find out more about us? You can meet our team of experts here.
Have you got questions about stairlifts? We have a comprehensive knowledge base of your questions answered in our Knowledge Centre or videos from our team for you to take a look at too.
Straight stairlifts are usually available from stock and can often be installed within a few days of your free home survey, sometimes sooner depending on availability. Curved stairlifts are made to measure and typically take 2 to 5 weeks from order to installation. If your situation is urgent, let us know when you call and we will do our best to prioritise you.
Yes. We repair most makes and models regardless of who installed them, including Stannah, Acorn, Handicare, Platinum, Access, and Otolift. Have your stairlift’s make and model to hand when you call and we will confirm whether we cover it. Callout charges start from £145 during office hours.
Yes. We have several stairlift models on display in our Calne showroom, including both straight and curved models. Pop in for a coffee and let us explain how they work and have a test drive. Call us on 01249 814528 to arrange a visit, there is no obligation and no pressure.
Straight stairlifts start from around £2,150 new, with reconditioned models available from £1,200. Curved stairlifts start from around £4,500 as the rail is made to measure for your staircase. Rental is also available from £450 installation plus £50 per month for a straight staircase and Curved from £2,000 installation plus £100 per month. We give you a written quote on the spot during a free home survey, so there are no hidden costs.
If you have a long-term or permanent health condition affecting your mobility, you will normally qualify for VAT exemption on your stairlift purchase or rental. This applies wherever you are in the UK. We will confirm your eligibility and handle the paperwork as part of your order. Prices do not include VAT.
We are an independent local company, not a national call centre operation. Our head office is in Calne, Wiltshire, and we have a second branch in Ferndown, Dorset. Our engineers are based locally across the areas we cover. That means when you call us, you are speaking to our own team, and when an engineer comes to your home, they are part of that same team.
25 Harris Road, Porte Marsh Industrial Estate, Calne, Wiltshire, SN11 9PT
Showroom Open: Mon-Fri 08:30 to 17:00
Emergency Out of Hours Repairs: 365 days a year
Unit E6, 9 Nimrod Way, Ferndown Industrial Estate, Ferndown, Dorset, BH21 7UH
Showroom Open: Mon, Tues, Thurs 08.30 to 15.30, Friday 8:30 -13:00
**Please note we currently install and service stairlifts within our coverage area, click here to see our coverage area