Talk with our experts today, call for a friendly chat on
Dorset & Hampshire Branch: 01202 873730
Head Office: 01249 814528
Talk with our experts today, call for a friendly chat on
Dorset & Hampshire Branch: 01202 873730
Head Office: 01249 814528
If the stairs are starting to feel like a problem at home in Andover, you are not alone. It is something we speak to people about every day, whether it is for themselves, a parent, or someone they care for.
At 1st Choice Stairlifts, we help people across Andover stay safe and independent at home, without the worry or stress that stairs can bring. Whether you need something urgently or you are just starting to explore your options, we will take the time to listen, understand your situation, and guide you in a way that feels right for you.
If you would prefer to speak to someone straight away, just give us a call and we will talk you through your options.
We regularly cover Andover and the surrounding areas, with engineers who live locally to you. That means we can respond quickly and you are dealing with a team who knows the area, not a company based miles away.
We have been trading for over 20 years, supporting thousands of customers, so you can feel confident you are in safe hands.
Every home and every situation is different, so the right solution depends on your staircase, your needs and what feels comfortable for you.
We supply and install:
We are independent, which means we are not tied to one manufacturer. Instead, we recommend from a range of trusted brands to find the best fit for your home and your individual needs.
If things feel urgent, just let us know and we will always do our best to prioritise you.
If you are unsure what the right option is, the best place to start is to pick up the phone and have a friendly chat with our team.
We will talk you through your options in plain English, answer your questions and help you understand what might work best for your home.
If you would rather do a bit more research first, you can read our guide on how much a stairlift costs to get a clearer idea before speaking to us.
You can also arrange a free home survey. One of our experienced surveyors will visit, measure your staircase and provide a clear, accurate quote.
There is no pressure and no obligation, just straightforward advice so you can decide in your own time. Just give us a call on 01249 814528 to arrange a visit.
If your stairlift has stopped working, getting it fixed quickly really matters.
We repair all major stairlift brands, including Stannah, Acorn, Handicare, Platinum, Access and Otolift, even if we did not install it. You do not need to go back to the original supplier.
You can read more about our stairlift repairs service if you need help quickly.
With engineers based in Andover, we can often offer same day or next day repairs. We carry a wide range of parts on our vans, which means many issues can be fixed on the first visit.
If your stairlift is completely out of action, we will prioritise your call and make sure we get to you as quickly as possible.
Looking after your stairlift properly is just as important as choosing the right one.
We offer:
With a larger, experienced team behind us, you are not relying on just one person. That means better availability and dependable long term support.
British Safety Standards recommend an annual service for every stairlift. Our qualified engineers carry out a thorough 25-point check on every visit, testing all safety features, checking battery condition, and re-tightening any fixings that have worked loose through normal use.
We service most makes and models across Andover and the surrounding area, including stairlifts we did not originally install. If you hold one of our maintenance contracts, your annual service is included at no extra charge.
Renting a stairlift can be a flexible and cost effective option, whether you need it for a shorter period or prefer not to buy outright.
You can read more about our stairlift rental options if this is something you are considering.
We take care of the installation and ongoing support. When the stairlift is no longer needed, removal is included, so there is no worry or hassle about what happens next.
If a stairlift is no longer needed, we can safely remove it for you.
Our engineers will remove the lift carefully, make everything safe and take it away. Most removals are completed within around an hour.
Depending on the model and condition, we may be able to buy the stairlift back, or there may be a charge for removal. You can find out more about buybacks and removals here.
If you would like to see a stairlift in person, you are welcome to visit one of our showrooms.
We have showrooms in Ferndown in Dorset and Calne in Wiltshire, which is also our head office. This means you are dealing with a well established local company, not a call centre or a business based miles away. You can see our showrooms here.
If you are applying for a Disabled Facilities Grant through Test Valley Borough Council or your local authority, we can help.
We regularly work with local authorities as well as private customers across Andover, supporting both private customers and those going through the DFG process.
We can:
If you are unsure how it works, just give us a call and we will talk you through it.
All of our Which Trusted Trader reviews are verified as genuine customers, and we also have a wide range of feedback on Google from people we have helped.
“From the moment they visited, I felt reassured. Everything promised was delivered and the stairlift has made a huge difference to our family.”
“We needed a stairlift urgently and they pulled out all the stops to install a bespoke lift in half the normal timescale.”
“Called in the morning and they arranged a next day visit. The engineer was friendly, professional and got everything working again quickly.”
“We didn’t feel under any pressure at all. Everything was explained clearly and the installation was quick and tidy.”
“Very professional from start to finish. Being able to try different lifts in the Calne showroom made all the difference.”
“The installers were polite, tidy and explained everything clearly. The whole process was smooth from first call to installation.”
You can read more of our customer reviews on our testimonials page.
We are a well established independent company, large enough to provide reliable aftercare, but small enough to treat people as individuals.
If you are looking for a stairlift in Andover or need help with an existing one, the best thing to do is give us a call today.
We will talk you through your options straight away, answer your questions and help you decide what to do next.
Call us on 01249 814528 and speak to our team now, or fill in the form and we will get back to you.
You can also find out more about our team of experts here.
Straight stairlifts are usually available from stock and can often be installed within a few days of your free home survey, sometimes sooner depending on availability. Curved stairlifts are made to measure and typically take 3 to 5 weeks from order to installation. If your situation is urgent, let us know when you call and we will do our best to prioritise you.
Yes. We repair most makes and models regardless of who installed them, including Stannah, Acorn, Handicare, Platinum, Access, and Otolift. Have your stairlift’s make and model to hand when you call and we will confirm whether we cover it. Callout charges start from £145 during office hours.
Yes. We have several stairlift models on display in our Calne showroom, including both straight and curved models. Call us on 01249 814528 to arrange a visit, there is no obligation and no pressure. Alternatively we also have a showroom in Ferndown, Dorset too. To book an appointment there call 01202 873730
Straight stairlifts start from around £2,150 new, with reconditioned models available from £1,200. Curved stairlifts start from around £4,500 as the rail is made to measure for your staircase. Rental is also available from £450 installation plus £50 per month for a straight staircase and Curved from £2,000 installation plus £100 per month. We give you a written quote on the spot during a free home survey, so there are no hidden costs.
If you have a long-term or permanent health condition affecting your mobility, you will normally qualify for VAT exemption on your stairlift purchase or rental. This applies wherever you are in the UK. We will confirm your eligibility and handle the paperwork as part of your order. Prices do not include VAT.
We are an independent local company, not a national call centre operation. Our head office is in Calne, Wiltshire, and we have a second branch in Ferndown, Dorset. Our engineers are based locally across the areas we cover. That means when you call us, you are speaking to our own team, and when an engineer comes to your home, they are part of that same team.
25 Harris Road, Porte Marsh Industrial Estate, Calne, Wiltshire, SN11 9PT
Showroom Open: Mon-Fri 08:30 to 17:00
Emergency Out of Hours Repairs: 365 days a year
Unit E6, 9 Nimrod Way, Ferndown Industrial Estate, Ferndown, Dorset, BH21 7UH
Showroom Open: Mon, Tues, Thurs 08.30 to 15.30, Friday 8:30 -13:00
**Please note we currently install and service stairlifts within our coverage area, click here to see our coverage area