We truly value every single one of our customers, which is why we strive to provide the best aftercare for you and your stairlift. Through breakdown repairs, servicing and maintaining your lift, we prioritise your safety and ensure your lift will serve you well for years to come. As with any technological appliance, the reliability and efficiency of your stairlift is likely to decrease once it reaches a certain age. At this point it may be worth considering an upgrade to a newer model. Technology is evolving so rapidly that the stairlifts available today as opposed to just a decade ago are far superior in terms of safety and ease of use.

How do I know if I need to upgrade my stairlift?
  • Has your mobility changed?
  • Do you find it more difficult to get on and off your stairlift?
  • Do you have a condition that has worsened?
  • Are you no longer able to reach the footplate on your lift?
  • Have you noticed that you cannot bend your knees as far back?
  • Has your weight increased?
  • Do you struggle to bend down to fold the manual seat or footplate?
  • Are you struggling to manoeuvre the manual swivel on your chair?
  • Is your stairlift more than 10 years old?

We don’t want anyone to suffer unnecessarily so if you have answered yes to any of these questions, give us a call and find out how an upgrade can help you – we may even have a solution that you didn’t realise existed! We want you to be comfortable, confident and safe using your lift. If you are struggling, let us know and we will do our very best to help.

Stairlift manufacturers recommend an average lifespan of 7-10 years for a stairlift. After this, older versions of models may be discontinued and their parts may longer be as freely available. Once lifts are 10 years old, warranties are no longer provided as you will have to pay for servicing and any repairs as you go. Of course, if your lift is older it will be more susceptible to breakdowns and so the upkeep may be costing you more than an upgrade.

How do I upgrade my stairlift?

If you are considering an upgrade, simply give us a call and speak to one of our friendly team members! They will organise for one our surveyors to come and measure you and your home to see if an upgrade will be more suitable for your stairs and your mobility. Our surveyor will then recommend the best model for you and your budget, allowing you to choose from a new, reconditioned or rental model. This is a free, no-obligation assessment, so if you need some time to mull it over, you’re more than welcome to.

If you think that a stairlift upgrade will cost too much money, think again! We offer a scrappage scheme where you can trade in your old lift for a new one! We’ll remove and safely discard of your old lift, free of charge and offer you a free, two-year warranty on your new stairlift which you can then extend if you’d like! To find out more about upgrading your stairlift, just give us a ring on 01249 814528!