As we begin to wind down for the holidays, putting up twinkling lights and writing cards for our loved ones, we often reflect on the last 365 days. Here at 1st Choice Stairlift, it’s no different. We’ve taken stock of what we have achieved over the last year. Helping all of our customers, new and old. Of course, there are still a lot of people struggling through this pandemic. We’re still trying to do everything we can to help those in need of assistance. Here is our End of Year Review.
For Our Community
Community Christmas Calne Food Donations
Throughout the lead up to Christmas, Community Christmas Calne have been taking donations to help the elderly, vulnerable and struggling families over the Christmas period. We wanted to do our bit to help the wonderful people in our local area, and therefore purchased some groceries to donate. With the generous contributions from the community, 303 hampers and 100 children’s gifts were donated to struggling families across Calne.
Derry Hill Football Club Sponsored by 1st Choice Stairlifts
This year we sponsored our local football club, DHFC. Some of our staff have children who play for the team. We wanted to get involved and do our bit in the community for people who look after our children; and give them a healthy activity to take part in year round.
Stairlift Academy Seminar
The Stairlift Academy Seminar has been running for over 17 years. It’s designed for occupational therapists, OT assistants, grants officers and anyone who’s involved in recommending stairlift equipment for their clients. We aim to offer an informative seminar with impartial information on how to find the best stairlifts for clients. In the midst of the pandemic, we decided to move the workshop online, making it accessible for all. It can be done in bitesize chunks to fit everyone’s availability. We also have an exclusive page, dedicated to sharing the latest details about our installations and best practices when deciding what lift is best for customers.
As a local business, reviews are so important to us. A lot of our customers have been kind enough to take the time to leave us feedback from their experience. There are a few ways in which we receive reviews from our customers, one of which is through a customer satisfaction survey, which is filled out and returned once an installation is complete. Throughout 2021, all customers who returned a customer satisfaction rated us 4 Stars or above with 95% rating us 5 Stars. We are also a 5 Star Which? Trusted Trader, where reviews are from verified customers. If you would like to, you can leave us a review on Which? by clicking here. We also have reviews on Google where we would also really appreciate your feedback, which you can leave here.
New Unit at our Calne Office
This year we purchased our newest unit on Porte Marsh Industrial Estate. This has been fantastic not only for us but also for our customers. With this expansion it means that we can fit more lifts into our storage unit. The turnover from when customers get in touch with us, to the day their stairlift is installed has decreased overall. This is especially useful for hospital discharges, where we can complete installations as quickly as the next day. This allows our customers to get home and have full access to their house. We’re now able to have an increased stock of straight stairlifts and through-floor home lifts. The storage of our curved lifts however, has not changed. Curved rails are made to measure and ordered specifically to fit each individual and unique staircase.
The Best Stairlift of The Year
We recently published an article for the best stairlifts of the year, according to our customers and engineers. We reviewed the best straight and curved stairlift and rated our newest products. Here we wanted to talk about our favourite overall product, which is the Platinum Ultimate! This stairlift is our most versatile product suiting a vast amount of homes and customers. It is a curved stairlift that would also be perfect for straight staircases. This particularly helps people who need their lift parked away from stairs, for wheelchair transfers for example. This lift also offers a First Step Start and a Reduced Intrusion Finish. Which is perfect for staircases with obstructions at the top or bottom of the stairs such as radiators, doorways or built in cupboards. If you’re interested in learning more about this lift you can call us on 01249 814528, or even book a visit to our showroom to try our lifts in person! Read our Best Stairlifts of the Year article!
Please leave your details below and one of our stairlift experts will be in touch
StairliftAdvisor
Welcome to our brand new AI powered knowledge base. The StairliftAdvisor has been trained on all of our products and services. If you need to speak to somebody please use the contact us link in any of the responses at any time and you can start a live chat.
Sorry, you are sending too many messages. Please wait a couple of minutes, refresh the page and start again
Sorry there seems to be a problem. Please refresh the page and try again
Sorry there seems to be a problem. Please refresh the page and try agai.
Hello, the connection has been closed due to inactivity. Please refresh the page to start a new session
This brand new service is still in beta so we would appreciate your feedback by using the thumbs up or down after each reply.
Our team will review every response to ensure we are providing the best possible information for you. Use of this service by you is subject to our privacy policy
Results for {phrase} ({results_count} of {results_count_total})
Displaying {results_count} results of {results_count_total}
Product Brochures
Please leave your details below to access all product brochures
Get in touch
Please leave your details below and one of our stairlift experts will be in touch
This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.
You can adjust all of your cookie settings by navigating the tabs on the left hand side, some settings may need to be updated in your browser. Some useful tips can be found here:
Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.
If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.
3rd Party Cookies
This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages. We also use HotJar to monitor customer journeys to help us enhance the site.
Keeping this cookie enabled helps us to improve our website.
Please enable Strictly Necessary Cookies first so that we can save your preferences!
Additional Cookies
This website uses the following additional cookies:
Facebook Pixel
Please enable Strictly Necessary Cookies first so that we can save your preferences!