Martyn
“Several months ago I had a serious motorcycle accident and was in hospital for a long, long time, and unfortunately as a result of that lost a leg and I then became wheelchair bound.
“While I was in hospital the various staff, OTs, came to the house and made assessments of where I could and couldn’t access. The idea of the stairlift was mooted and I thought it was a great idea, but like other people in my life-changing situation, what do I know about stairlifts?
“So, I had a lot of friends help me out and they went on the net and looked at various options and there are quite a lot of companies producing stairlifts. But one of the things that first led me to 1st Choice Stairlifts was the fact it’s a local firm, so there’s that immediate contact I thought.
“A lot of this was done on telephone unfortunately because I was in hospital, which made things a lot more difficult than a normal purchase. It was excellent it was almost a case of it does what it says on the box.
“The people came to see me, they said this is what you need, they did it, they did it when they said they would do it and it was all ready to go, so that when I came home everything was in place and reasonably normal life which wouldn’t have happened otherwise.
“All the choices and options were transmitted to me and I was able to say yes, no this is what I want, and it was all done very effectively. As you can imagine doing it through that third party space in between was difficult, but 1st Choice Stairlifts were excellent, they transmitted everything to me and to the people who were here and it worked very well.
“When you’re buying anything, the first thing you want is for people to talk to you sensibly and say this is what you need or this is what would be best, this is what it will cost and as you know with other purchases sometimes that changes. But no, 1st Choice Stairlifts were very good this is what you want, this is what it will cost, this is how long it will take to do, it will be ready by that date, and it was. That’s all you need from any product, when, where and how, and they do what they say.”
